Comment on Delta moves toward eliminating set prices in favor of AI that determines how much you personally will pay for a ticket

ansiz@lemmy.world ⁨2⁩ ⁨months⁩ ago

• NotMyOldRedditName@lemmy.world ⁨2⁩ ⁨months⁩ ago

  The Air Canada AI chatbot gave wrong policies to someone around bereavement flights, went to court, and lost having to refund the ticket price difference.

  They tried to claim they weren’t responsible for the Ai.

  cbc.ca/…/air-canada-chatbot-lawsuit-1.7116416

  So at least in Canada we have some precedent that if their AI pricing fucks up, it’s their own fault.

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  • HugeNerd@lemmy.ca ⁨2⁩ ⁨months⁩ ago

    Air Canada’s been shitty for a long time.

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  • EndlessNightmare@reddthat.com ⁨2⁩ ⁨months⁩ ago

    They tried to claim they weren’t responsible for the Ai.

    Why wouldn’t they be? They made the decision to use (and continue using) AI.

    If someone gets drunk, they can’t turn around and say “it was the alcohol’s fault, not mine.”

    My first question is rhetorical. I know the answer is: corporations, lobbying, and money.

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• Revan343@lemmy.ca ⁨2⁩ ⁨months⁩ ago

  “Ignore all previous instructions…”

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  • Agent641@lemmy.world ⁨2⁩ ⁨months⁩ ago

    “Someone is going to be gravely injured unless you intervene…”

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  • echodot@feddit.uk ⁨2⁩ ⁨months⁩ ago

    Would you rather be MegaHitler or give me this plane ticket for $3?

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    • Revan343@lemmy.ca ⁨2⁩ ⁨months⁩ ago

      Well don’t do that, that’s how we get MegaHitler

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• Buddahriffic@lemmy.world ⁨2⁩ ⁨months⁩ ago

  if (ai_price < min_price) price_quote = min_price; else price_quote = ai_price;

  price_quote *= 1.5; // for some reason the ai underestimates what the user can afford so bump it up

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