You are paying for reasonably well polished software, which for non technical people makes them a very good choice.
They have one click module installs for a lot of the things that self hosted people would want to run. If you want Plex, a onedrive clone, photo sync on your phone, etc just click a button and they handle installing and most of the maintenance of running that software for you. Obviously these are available on other open source NAS appliances now too so this isn’t much of a differnentiator for them anymore, but they were one of the first to do this.
I use them for their NVR which there are open source alternatives for but they aren’t nearly as polished, user friendly, or feature rich.
Their backup solution is also reasonably good for some home labs and small business use cases. If you have a VMware lab at home for instance it can connect to your vCenter and it do incremental backups of your VMs. There is an agent for Windows machines as well so you can keep laptops/desktops backed up.
For businesses there are backup options for Office365/Google Workspace where it can keep backups of your email/calendar/onedrive/SharePoint/etc. So there are a lot of capabilities there that aren’t really well covered with open source tools right now.
I run my own built NAS for mass storage because anything over two drives is way too expensive from Synology and I specifically wanted ZFS, but the two drive units were priced low enough to buy just for the software. If you want a set and forget NAS they were a pretty good solution.
If their drives are reasonably priced maybe they will still be an okay choice for some people, but we all know the point of this is for them to make more money so that is unlikely. There are alternatives like Qnap, but unless you specifically need one of their software components either build it yourself or grab one of the open source NAS distros.
TedZanzibar@feddit.uk 1 day ago
I am a tech oriented person, I work in IT, and a Syno ticks the boxes in many respects.
Low power draw. Power efficiency is very important to me, especially for something that runs 24/7. I don’t know how efficient self-build options are these days, but 10 years ago I couldn’t get close to the efficiency of a good NAS.
Set and forget. I maintain enough systems at work so I don’t really want to spend all of my free time maintaining my own. A Syno “just works”, it can run for months or years without a reboot (and when it does need one, it does it by itself overnight), and I can easily upgrade or swap a dead drive in a couple of minutes. When the entire NAS dies I can stick the drives in a new one and be up and running almost instantly.
Size and noise. I don’t have a massive house, so I need something that can sit on a shelf and be unobtrusive. In our last house it was literally sat in the living room, spinning drives constantly, and nobody was bothered by it.
The Syno I have is plenty good enough to run a bunch of Docker containers and a few VMs for all of my self hosted stuff, and it just does the job efficiently, quietly, and without complaining or needing constant maintenance.
I don’t like this creep towards requiring branded drives and memory, though I’m pretty sure it’s not legal in the EU. Regardless there are ways around it.
pineapplelover@lemm.ee 1 day ago
Yeah I agree, I set up a synology as a little summer project and I didn’t want to go out and source parts and put a nas Linux distro to do everything myself. Synology is newbie friendly and kind of holds your hand to do everything even dynamic dns. However, if I were to get another nas, I would be more comfortable setting it up myself.
Appoxo@lemmy.dbzer0.com 1 day ago
We use DS223j’s at work for our clients as backup targets.
Fast to set up and configure from a total beginner up to experienced IT personal.
And I set up NFS, Samba and ACLs in my own Debian NAS.
It aint so sleek and braindead-simple like a Syno does it.
Scrath@lemmy.dbzer0.com 23 hours ago
One question in regards to your noise comment: What drives are you running? I have a synology with 2 toshiba mg08 16tb drives and those things are unbearably loud when reading or writing. A lot of that obviously comes down to the drives themselves but I also kind of blame the plastic chassis for probably resonating with the noise and not being better at soundproofing.
TedZanzibar@feddit.uk 23 hours ago
It’s an 8 bay unit with six drives that are a mix of WD Red and Seagate Ironwolf, all NAS grade drives, basically. The other two slots have SSDs for hosting the aforementioned containers and VMs.
The largest drives I have are 4TB though, so maybe the larger capacity ones are louder? I also ran the fan profile in whatever the quietest setting is.