You can still threaten to cancel. It will be even more effective when the power of cancelling is in your hands instead of theirs, and as easy as one click. Not sure if you were being sarcastic.
empireOfLove2@lemmy.dbzer0.com 1 year ago
Calling and threatening “I want to cancel” is the only way to get them to lower the $120 fuck-you price back to the market accurate $40 I signed up for.
apocalypticat@lemmy.world 1 year ago
Archer@lemmy.world 1 year ago
Careful with this though. They keep cancellation threats in a database so they can check if you’re serious
apocalypticat@lemmy.world 1 year ago
No, they need to be careful. I keep a personal database of companies that raise prices and have poor customer service.
thesohoriots@lemmy.world 1 year ago
My phone plan just dropped the $10/month discount for autopay because they’re price-gouging shit garglers. The second I clicked on the “port out number” option, they put up a banner offering $10/mo off for the next year. I do appreciate not waiting three hours on the phone just to turn down the offer anyway. MVNO it is!
BrianTheeBiscuiteer@lemmy.world 1 year ago
I wish the FTC would tackle that next. Why should I pay twice as much for the exact same service my neighbor has because they signed up a month ago? I don’t mind rewards being given for signing up but the first bill (aside from installation fees) shouldn’t be any lower than mine.
Internet also needs to be regulated like a utility because it basically is one at this point.
418_im_a_teapot@sh.itjust.works 1 year ago
Friendly reminder that under Obama internet service providers we were classified as utilities under Title II of the Communications Act of 1934.
Trump appointed Shit Pie, who reversed that rule as well as the net neutrality rule.
People, if you haven’t already, please vote.