Lynsi Snyder is expanding the family-run California chain as far east as Tennessee. But as for the East Coast? “I’m probably saying never.”
In-N-Out isn’t your typical burger joint, and it insists expanding its footprint won’t change that.
For nearly eight decades, the West Coast restaurant chain has remained a private, family-owned company that has cultivated fiercely loyal customers and a quirky identity despite being located in just a handful of states. But recently it’s been on a growing spree that will soon extend as far east as Tennessee.
Since Lynsi Snyder took over as the California-based company’s president in 2010, its size has nearly doubled, from 230 stores in four states to 402 in eight. In-N-Out Burger is opening in Washington, its ninth state, with New Mexico and Tennessee to follow.
Snyder said she’s still cautious about expanding too far or too fast and remains focused on keeping prices lower than competitors’. Even before taking the reins, she said she “felt such an obligation to look out for our customer. When everyone else was taking these jumps, we weren’t.”
AnalogyAddict@lemmy.world 7 months ago
How is it not typical? I was deeply underwhelmed the one time I went there.
Kernal64@sh.itjust.works 7 months ago
I’m with you. People love this place, but the half dozen times I’ve been there, it’s been thoroughly mediocre. It’s not bad, but it’s not this amazing pinnacle of burgers either. And I truly don’t understand why people are in love with “animal style,” aka make my burger as messy as possible.
Bahnd@lemmy.world 7 months ago
Its a cheap burger joint, I think the confusion is caused by a mix-up of expectations.
I was in SLS a few weeks ago and got a double-double combo for under 10$. I feel like there are very few places left that even offer something that could be viewed as a meal for that price. Plus they treat their employees well and their locations Ive been to are very clean.
Are they prefect, no, but we put them on a pedestal because they are how a crappy fast food joint should be run.
Frozengyro@lemmy.world 7 months ago
Yea, it’s nothing impressive. I think it’s popular because it’s “popular”. Nothing impressive, but consistently average. Though I’ve also heard it’s much better the closer to the original locations you get, so who knows.