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The plaintiff’s identity remains anonymous in the legal complaint
Then posts a tweet posted by the plaintiff.
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Submitted 11 months ago by Aboel3z@lemmy.world to technology@lemmy.world
Comments
Pratai@lemmy.ca 11 months ago
Mandy@sh.itjust.works 11 months ago
The longer the internet exists the more shit like this confuses me, like come on that’s 80% of the reason the internet is as big as it is, porn
Than again I have at least some kind of a moral compass so i might never understand
Neon@lemmy.world 11 months ago
Than again I have at least some kind of a moral compass so i might never understand
That’s your Problem right there
Earthwormjim91@lemmy.world 11 months ago
There is absolutely zero reason for a carrier employee to have your information to unlock the phone to begin with.
Back it up to iCloud, wipe it, restore the new phone from iCloud during the setup process. Upgrading an Apple device is about the easiest fucking thing to do.
UnixWeeb@lemmy.dbzer0.com 11 months ago
I sold phones for several years. ALOT of people have no idea how to do even the first step of what you said. The process was always sell, transfer, wipe, and turn in. Transfer would require a passcode many times while going through the process, and customers would often tell you it to make the process easier. From young to old, they all need help doing that “easiest” thing.
BaronVonBort@lemmy.world 11 months ago
I was going to say, I sold phones a while back too for 5 years. It’s amazing how much stuff people leave on their phones and that you don’t want to see. And yeah, you’re saying they should know but many don’t. Every trade in things specifically says to wipe the device prior to trade in and gives instructions on how to do so.
ubermeisters@lemmy.world 11 months ago
Not an apple device user, but i thought apple phones had a “service mode” or “technician mode” etc that limited access to personal information?
sebinspace@lemmy.world 11 months ago
Cool. Now remember the layman has no idea.
cheese_greater@lemmy.world 11 months ago
How about no need to unlock anything? Why does the phone need to be unlocked at all or at least why are people not backing up locally then wiping in advance of any servicing?
scytale@lemm.ee 11 months ago
When I had the battery replaced on my old iphone, I turned it off before handing it over to the technician. I didn’t have anything incriminating on it but I would hope they have that service mode.
roguetrick@kbin.social 11 months ago
Phone was a trade in. Dunno what the liability looks like here, but I doubt T-Mobile has the lions share of it.
Bizarroland@kbin.social 11 months ago
In trial it would really come down to what T-Mobile's response was when their third party affiliate became responsible for this incident.
If T-Mobile did not do anything to enforce any type of protection for their customer and the customer in good faith believed that they were operating with a T-Mobile authorized retailer then T-Mobile could very well be financially responsible for their actions.
It comes down to how well the lawyer can argue the facts of the case and how the facts of the case stand up to scrutiny and what a jury will think of those facts and how they are presented.
Note, I'm not a lawyer, but I have worked with lawyers and a professional capacity and this is not a nothing Burger situation.
itsnotits@lemmy.world 11 months ago
roguetrick@kbin.social 11 months ago