One line of code caused AT&T to lose $60 million

Comments

• drolex@sopuli.xyz ⁨1⁩ ⁨year⁩ ago

  If one single line of code can make you lose $60M, surely you’ll ensure due review processes and independent QA and clear requirements and regular audits and a middle management not only doing KPI monitoring for a failing upper management. Right? Rrrright?

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  • FlyingSquid@lemmy.world ⁨1⁩ ⁨year⁩ ago

    AT&T made 120.74 billion in 2022. They can afford a lot of bad code.

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    • NewNewAccount@lemmy.world ⁨1⁩ ⁨year⁩ ago

      Revenue is not profit.

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    • MxM111@kbin.social ⁨1⁩ ⁨year⁩ ago

      “60,000 people lost full phone service, half of AT&T's network was down, and 500 airline flights were delayed”

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  • BeardedGingerWonder@feddit.uk ⁨1⁩ ⁨year⁩ ago

    Hahahaha, you’re kidding right? I shit you not, I’ve literally seen a single line change almost cost a company £150MM during testing because “we need to test in prod because the guy we need to run the test hasn’t got access to the QA environment”

    Best part was the actual change, there was a bug where a number that should’ve been divided by 100 was being multiplied by 100, the Dev somehow managed to implement the fix in such a was that the number was multiplied by a further 100.

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    • snowe@programming.dev ⁨1⁩ ⁨year⁩ ago

      Knight Capital Group lost $440 million in just 45 minutes due to a repurposed feature flag.

      henricodolfing.com/…/project-failure-case-study-k…

      Kinda makes the att one seem tiny in comparison.

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• beefpeach@infosec.pub ⁨1⁩ ⁨year⁩ ago

  Recently, I paid ATT $500 to close my account and zero it out.

  Fast forward 6 months, they send me a letter saying they need $300 more for cancellation fees or it will be sent to collections.

  Write all the bad code you can, papi.

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  • heeplr@feddit.de ⁨1⁩ ⁨year⁩ ago

    Sure it’s cancellation fees? This doesn’t seem legal.

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    • olafurp@lemmy.world ⁨1⁩ ⁨year⁩ ago

      There are contract breaking fees attached to contracts sometime to prevent switching providers. I’m pretty sure everybody agrees it reduces competition.

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• cynar@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Interestingly, this software was not tested. Testing was actually bypassed as per management’s request because the code change was small.

  I don’t think much needs to be said about this…

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  • ultratiem@lemmy.ca ⁨1⁩ ⁨year⁩ ago

    ;

    There I fucked up your entire codebase.

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• boredtortoise@lemm.ee ⁨1⁩ ⁨year⁩ ago

  Someone should write more of those lines

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  • rglullis@communick.news ⁨1⁩ ⁨year⁩ ago

    So you want more people to lose full phone service?

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    • Sanctus@lemmy.world ⁨1⁩ ⁨year⁩ ago

      No, we’re suffering, and most people just want these “people” with billions in revenue to pay their fair share instead of having twelve full time tax representatives whose only job is to make sure the public doesn’t see a dime after using public spaces and resources all year.

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    • lemann@lemmy.one ⁨1⁩ ⁨year⁩ ago

      Would get more people upset that they don’t have an alternative (assuming this affects one of those cable monopoly communities)

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    • drolex@sopuli.xyz ⁨1⁩ ⁨year⁩ ago

      I work for the Atlantic and Pacific Telegraph Company, and I think I talk for everyone when I say: yes, why not

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• spudwart@spudwart.com ⁨1⁩ ⁨year⁩ ago

  Damn, if only the systems your phone network were ran on hadn’t been forcibly closed source and scared good devs from interacting with you because of your sue-happy nature regarding BSD/Unix.

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• 0x0@programming.dev ⁨1⁩ ⁨year⁩ ago

  And it wasn’t COBOL.

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• Neato@kbin.social ⁨1⁩ ⁨year⁩ ago

  We've had one, yes.

  Attachment: media.kbin.social ↗

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• darkfiremp3@beehaw.org ⁨1⁩ ⁨year⁩ ago

  I feel like anyone doing any automation with aws could hit this

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