And the enshittification continues unabated.
Teamviewer Terminates Perpetual Licenses
Submitted 11 hours ago by Pro@programming.dev to technology@lemmy.world
https://consumerrights.wiki/Teamviewer_Terminates_Perpetual_Licenses
Comments
Kyrgizion@lemmy.world 10 hours ago
clmbmb@lemmy.dbzer0.com 10 hours ago
If anyone is still using teamviewer after the many breaches they had, they deserve this ;-)
Buske@lemmy.world 9 hours ago
Not only because of the breaches they had, We knew they were breached, they lied about it. Fuck them.
CluckN@lemmy.world 6 hours ago
Yeah even Windows has Quick Assist built in.
Romkslrqusz@lemmy.zip 6 hours ago
Teamviewer is such a scummy company.
- If you sign up for a TeamViewer license, you have 7 days to cancel and get a refund. This does not apply to renewals.
- Licenses are only available in annual installments.
- TeamViewer’s license recommendation tool may suggest a license that is greater than your actual need. In my case, the cheaper license that best fit my business use case (one session at a time) was not presented during onboarding.
- TeamViewer does not offer mid-term downgrades, but does allow mid-term upgrades.
- You will get a renewal notice 30 days before renewal. TeamViewer requires written notice of cancellation 28 or more days before renewal.
- TeamViewer does not offer the option for mid-term cancellations and will not grant a prorated refund for the remainder of your unused license time. When you cancel, you are only cancelling the next renewal.
We got totally boned when our renewal notice went out just before a three day weekend. PayPal and our bank sided with TeamViewer. Apparently, someone tried to sue over this shady practice in California and the court also sided with TeamViewer. Probably would have dodged this bullet if I had thought to scroll through the TeamViewer subreddit, I went with them because I had positive experiences using the free version for personal use.
Been using RustDesk for years with great success. I especially appreciate the responsible disclosure banners on the main site and GitHub warning users that they might be on the phone with a scam artist.
IMO, all the proprietary remote access software (Teamviewer, Ultraviewer, Anydesk, Etc) companies are profiting from and therefore complicit in the use of their software to scam people.
TBi@lemmy.world 5 hours ago
I never understand the renewal cancellation issue. The company will get the renewal once. If that happens to me I’ll cancel going forward and never work with them again. But if they let me cancel easily I may go back in future.
AceBonobo@lemmy.world 13 minutes ago
I think the CEOs are playing a game of pass the buck. They only need the current quarter or year to match their predicted profits (line goes up). So they do more and more damage each quarter until the scheme collapses. The they golden parachute out and a new CEO starts their game (often by firing as many people as possible).
einlander@lemmy.world 10 hours ago
Switch to RustDesk rustdesk.com
Armand1@lemmy.world 10 hours ago
Been using them for years.
It’s completely free, open source and has:
chortle_tortle@mander.xyz 24 minutes ago
Sorry, just trying to understand. On their site the ‘self-hosting’ solutions have pricing. Is there something different that is free?
Junkernaught@lemmy.dbzer0.com 10 hours ago
Damn, I respect the banner at the top warning people about scams. Fair play.
ReallyActuallyFrankenstein@lemmynsfw.com 9 hours ago
I switched to Rust Desk after I got repeatedly flagged for commercial use of Team Viewer and access disabled. I was doing nothing of the sort, but it happened after I accessed my personal computer on my personal phone while at work. They must have IP address checks that are extremely aggressive.
I followed their process to “verify” I was non-commercial, which was invasive and insulting, and then was flagged again.
Rust Desk works great, no problems, never using Team Viewer again.
sqgl@sh.itjust.works 9 hours ago
I have been flagged three times by teamviewer. Appealing requires writing an email and waiting weeks. This last time my use was consistent and only ever connected to my home computer due about 10 minutes tops.
They just don’t want free users who don’t upgrade to a monthly subscription but will never say that.
Valencia@sh.itjust.works 6 hours ago
Anyone know how I can get remote access with my monitors off while using Wayland ? Everytime I log in if I have my monitors off I just get a black screen. I bought one of those dummy HDMI plugs no dice. Works fine with x11 but I don’t want to have to relog every time I get to my computer.
WhyJiffie@sh.itjust.works 5 hours ago
I think when screen recording software (like OBS) request screen recording access, it is an option to create a new virtual screen, in the system dialog when you need to select which window or screen to share. maybe this would help? it could be wasteful with resources, though
Applejuicy@feddit.nl 8 hours ago
Do you (or anyone else) have suggestion for software than can control an android phone from pc?
einlander@lemmy.world 8 hours ago
Rust desk also does it. But Google makes you jump through a bunch of hoops to get it working because of scams.
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floo@retrolemmy.com 9 hours ago
I switched from nomachine to RustDesk, and I couldn’t be happier. It’s very lightweight, very fast, and has all the features I need. And it’s great that it’s cross platform.
pogmommy@lemmy.ml 8 hours ago
First heard about this a few hears ago- apparently it’s got Wayland support now, including for tiling WMs like sway? Thats super impressive, I’m gonna see if I can get it set up and running real quick because I just gave up on remote access on Sway when I last tried to check out the options.