Submitted 2 weeks ago by juergen@feddit.org to technology@lemmy.world
https://idiallo.com/blog/when-a-machine-fired-me
I hate that I recognize the software behind the screenshot of his termination ticket.
Its situations like that, that make me happy to have made the choice to exit the private sector and deal with the bureaucracy and equally maddening public sector issues. But at least the public sector is dealing with people and not blind policy making workflows that are impossible to interrupt.
People can be frustrating but at least you can get something done with people.
What’s the software?
CA Universal Service Desk
This story reeks of AI, or at the very least to be made up, and it’s from 2018, 7 years old.
In civilized countries it’s illegal to fire people in that way.
And very conveniently there is no mention of either company or country.
Why is this trash upvoted?
It is from 2018, but how do you imagine that this was written by AI given that LLMs barely existed at the time and weren’t accessible by the general public?
Or made up.
Civilized countries don’t let people die because they can’t afford to live
There’s not many of those, are there?
We’re all living in a distopia, no one is safe from the sickness… It spreads across borders
This is some dystopian fan fiction.
Jose has seen me come to work everyday through those doors for more than half a year. I believe this was his idea of a joke. He must have disabled the turnstile right before I was to scan my key card. I went straight to my manager to see “If everything was OK.”
And it’s not all that well-written, either.
I just watched that again for the first time in a while. It definitely hits different in the age of AI driven layoffs.
Highly recommend.
Dewege@feddit.org 2 weeks ago
Let‘s assume its true: those were so much healthier times. Covid was not heard of yet, Twitter was still Twitter. Today it‘s normality that AIs are making the decision if you work here or not (certainly deciding during recruting if your CV is forwarded, maybe also for firing by DOGE). It‘s normality that AIs decide if your content on your cloud account should trigger criminal investigation and closing your account for good. Anyway most big companies are not reachable by a customer anymore (in order to contact a real person). They have grown providing services to (and taking money from) way too many users, but paying way too few employees to handle it.
My personal opinion is that any company should be allowed to grow (by customer base) only to a size, where they can still handle customer contacts by real persons. If their product is working flawlessly it causes fewer needed customer contacts, so fewer employees can handle it. On the other hand, if the product is shit, more customer contact employees must be hired relative to customer base.
Glitchvid@lemmy.world 2 weeks ago
This is pretty much on the money.
It even happened to me personally recently, Google nuked my (almost two decade old) YT channel for apparent adult content (Guess the AI hallucinated some crazy shit, since alls was on there was videogame footage) and of course, zero possibility of speaking to a human or any clue as to what’s going on, just a goodbye and thanks for all the adrev.
shortwavesurfer@lemmy.zip 1 week ago
I’ve been making an effort recently to replace all the YouTube channels I watch with peer tube channels. I haven’t been totally successful yet, but I’m getting there.