I sure hope FedEx reads your post. I would love to see someone take down Amazon. I work from home, and the UPS guy knows, and thus does not attempt the typical fuckery.
Comment on FedEx is launching a new e-commerce platform as it competes with Amazon
SnotFlickerman@lemmy.blahaj.zone 9 months ago
Until they can make their drivers as reliable as Amazon drivers, they will lose.
While it sucks that Amazon drivers are endlessly surveilled, it’s a huge boon to people recieving packages to know when their package is coming and to not miss it.
To my knowledge, FedEx and UPS still just give you a delivery window of a whole ass day, and then if they just decide delivering to you is too hard, they just won’t.
Seriously just the other day, we were home all day, even had a note on the door to call us, saying we’re home, and we’ll be out in a moment to sign for it. Nobody rang the bell or called and no note that they ever even came to our doorstep was left. Nope, just got a notification that they missed us and that now we can pick up our package four days later at an Access Point. Kinda had hoped to get that package on the day it was meant to be delivered for a reason, you know. Kind of fucks up plans when they pull that shit.
Until UPS/FedEx/whoever else fix that aspect of their delivery services, no one will want to fucking use them. The inconvenience factor with those companies is way higher than with Amazon deliveries.
Reverendender@sh.itjust.works 9 months ago
MaxVoltage@lemmy.world 9 months ago
[deleted]BearOfaTime@lemm.ee 9 months ago
I think you mean “by far the best is USPS”, and as much as I may complain about the shitshow the fed has made if it, you’re right. And they’re doing it with congress fucking their financing.
It’s very consistent, I’ve lost far fewer packages via USPS than anyone else (and I was shipping stuff 40 years ago, long before Fedex did resi service, and UPS was still slower than postal).
UPS has had serious tracking capability since the late 90’s, and Fedex had been barcoding ever package almost from the start. Both of them demonstrate what happens when you have your customers over a barrel - Amazon came in and is beating them at their own game (Logistics).
Really pathetic for UPS - at one time they were the largest logistics provider in the world, I think. With all that knowledge, experience, and capability, instead of looking forward they sat on their hands and focused on protecting their near-monopoly.
Voyajer@lemmy.world 9 months ago
I’ve had both deliver my stuff to the wrong address, but the vast majority of those mistakes were from Amazon delivery (and off by much larger distances).
Gormadt@lemmy.blahaj.zone 9 months ago
Literally last week the Amazon guy dropped every package for my apartment complex at the same apartment
At least my neighbor was friendly about it and took the time to actually deliver the packages properly
I baked him muffins as thanks
Zorque@kbin.social 9 months ago
Hello, it's me your neighbor.
Please send muffins.
bradboimler@startrek.website 9 months ago
Okay I am a Amazon delivery driver Amazon app is very gps specific and sometimes it’s wrong by a lot and no way for us to know since the use their own gps.
LodeMike@lemmy.today 9 months ago
I don’t understand why they do this? Do they love wasting everyone’s time and money?
southsamurai@sh.itjust.works 9 months ago
I fucking hate amazon, but Amazon’s drivers are fucking awesome. Out there busting their asses and nailing it, usually as good or better than usps and ups manages.
Fedex is shit.
wreckedcarzz@lemmy.world 9 months ago
UPS, for several years now, gives you a stop-by-stop tracking GPS plot, once the package is ‘in your area’ or is under like 6 stops from you, whichever is greater (this is anecdotal from my tracking packages over the last decade+); basically the same as Amazon (but UPS had the ability first). FedEx is still window-only.
Maybe it’s a region thing - I’m just a few miles from a large population center.
BillDaCatt@kbin.social 9 months ago
UPS used to give real time tracking info here, but that disappeared sometime in mid to late-2023.
Agreed on the rest though, Amazon and UPS delivery are both much better than FedEx. I could not think of FedEx being a good retailer until they can improve the quality of their deliveries.