I finally said screw it and am leaving Proton for a proper paid service. I never upgraded Proton to a paid tier because it never matured enough for me to use for real. I never once migrated contacts over to it (just a couple people who understood I was testing it).
Yea, so there’s a connection to my credit card. At least it’s with a professional org that has proper modern mail management (something post-2000), and gives you tools to manage your email.
I really wanted Proton to work out so I could recommend it to friends and family. But it’s a terrible user experience. I missed 50 emails because it keeps moving them to spam even after I set the sender as not spam. Oh, and spam management requires (according to support) logging into the web, not thru the mobile client. 🤦♂️
Can you imagine telling a customer this with a straight face and not seeing a problem with it? I’m using your app and can’t manage spam?
helenslunch@feddit.nl 5 months ago
The Linux Experiment recently interviewed the CEO who answered this question.
Basically it’s the same as anything else. Linux requires more effort to code for due to its variety of distributions, and has a significantly smaller userbase.
In short, don’t blame Proton, blame the (lack of) users.
1995ToyotaCorolla@lemmy.world 5 months ago
I mean, can’t you just package your app in flatpack or even snap? Bam, your app works on 99% of distributions for little effort. That’s what Spotify does, and I’d argue they have even less incentive to support Linux than proton does
JoMomma@lemm.ee 5 months ago
Spoken like someone who has never developed a app package
helenslunch@feddit.nl 5 months ago
I don’t know, I’m not a developer. Lots of companies don’t make their products available on Linux, most cite similar reasoning, so it’s unsurprising. But I agree it’s disappointing. I really wish Linux was more user-friendly.
cley_faye@lemmy.world 5 months ago
Sure, as long as you don’t need any integration with other software, don’t need arbitrary IPC, and actually keep some dependencies in line with some common denominator because there’s only so much you can do with static linking (oh excuse me, distributing the shared libraries in the same package as your binaries as if it’s a new thing) once it reach the “program must actually run” part.
Flatpack and every other similar solution that are described as “works everywhere” always come with a heck of limitations.
BearOfaTime@lemm.ee 5 months ago
Last in checked email ain’t all that complex, so seems like a good match
baseless_discourse@mander.xyz 5 months ago
Thunderbird, MegaSync, Bitwarden all distribute as flatpak just fine, and it covers most of the functionality of proton suite.
Ironically the only two service this list don’t cover: VPN and Protonbridge, are on flathub…
seliaste@lemmy.blahaj.zone 5 months ago
He also answered this claim, it is right for apps that aren’t stuff like Proton VPN that can’t work in a sandboxed environment. They are working on it iirc
mlg@lemmy.world 5 months ago
Variety of distributions doesn’t affect the effort in coding, it adds overhead for package management. Only rarely does it require the developer to add some extra code for either an edge case or some specific library requirement.
On top of that, Flatpak and AppImage exist to solve this issue if you don’t want to deal with it.
This is a pretty rich statement coming from Proton who has very publicly given out “private” info about its users to law enforcement without even so much as a hint of resistance. I doubt they would want to spend any resources on cross platform if they don’t even back up their claim about true privacy.
Even zoom has a lazy script that packages their app in literally every possible format possible because it runs the exact same on every distro. It is not that hard. Literally the only way this doesn’t work if you hired some 3rd party MSFT dev to create some insane C++ app with pure Windows API calls instead of using a library.
GoodEye8@lemm.ee 5 months ago
I think the bigger issue is the variety of distros that end up not being compatible. Even if you overall have a lot of Linux users if they, for the sake of argument, distribute evenly between all distros then it’s still a lot of effort to code. The only difference is that the argument will change from “Linux has a small userbase” to “Distribution X has a small userbase”.
Linux doesn’t just need more users to be worthwhile to develop for, it also needs a distro agnostic solution to run software. That or significantly reducing (or streamlining) the amount of distros so the developers would have far less configurations to account for.
Euphoma@lemmy.ml 5 months ago
Flatpaks and nix packages work on pretty much every distro.
helenslunch@feddit.nl 5 months ago
That’s why I mentioned both 🙂