Not to be steelmaning for Tesla, but... all the major manufacturers of consumer products do this same shit. Pretend known defects don't exist, fail to honor warranties, blame customers for their own failures. That's just what happens when your society decides collectively that they prefer a system of civil torts to actual regulation.
Comment on Tesla blamed drivers for failures of parts it long knew were defective
originalucifer@moist.catsweat.com 1 year ago
sounds like the kind of engineering teething problems you have when you dont have decades of vehicle manufacturing and testing under your belt.
just sell the brand to a capable company can get it over with
admiralteal@kbin.social 1 year ago
circuscritic@lemmy.ca 1 year ago
Automotive manufacturing is held to a different standard. Not that what you’re saying doesn’t happen, just that Telsa bringing AliExpress levels of quality control and aftersales support is pretty far outside the norms of the big manufacturers in automotive industry.
originalucifer@moist.catsweat.com 1 year ago
it would be disingenuous to compare a mature auto manufacturer with tesla. apples and rotten oranges
machinin@lemmy.world 1 year ago
I think you mean when a company has absolutely every intention to fight any extra expense that might occur from warranties or recalls.
originalucifer@moist.catsweat.com 1 year ago
i think i mean that tesla as a company isnt actually setup to manage, end-to-end, vehicle lifespan or support. so adding to that... quality control is practically non-existent and their engineering is obviously lacking.
the company is in a full scale free fall as their products age out and no one seems to be noticing.
they will lose all market share 'cept righteous conservatives, and someone will buy the failing brand for recognition and patents. its inevitable.
Petter1@lemm.ee 1 year ago
Maybe thay change to a software as a service company, lol
aard@kyu.de 1 year ago
I now and then check Tesla share prices after that kind of bad news - and to my amazement it just keeps going up.
That they’re not really good at the car building part has been well known for quite a while - and by now it should be blatantly obvious even for people not doing software stuff for a living that they’re also not stellar at the software thing (which I assume their valuation is mainly based on, as it doesn’t make much sense). They are better at least with the infotainment software than established car makers - but given how those suck at it that’s really not hard.
I don’t really see them spreading too much in the EU currently - they’re currently trying very hard to piss off the Nordics, and I’d expect to see regulation eventually prohibiting new cards with touch only controls. It already is treated like a mobile device by law here - so touching any settings on your Teslas touch screen while driving can be very expensive, up to a temporary loss of license. Also having an accident while touching the screen will shift more of the blame to you.