Comment on HP TV ads claim its printers are 'made to be less hated'

Sneptaur@pawb.social ⁨10⁩ ⁨months⁩ ago

• gregorum@lemm.ee ⁨10⁩ ⁨months⁩ ago

  people need to stop buying HP printers

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  • Hyperreality@kbin.social ⁨10⁩ ⁨months⁩ ago

    They did.

    They now rent them through a monthly paid subscription.

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    • gregorum@lemm.ee ⁨10⁩ ⁨months⁩ ago

      zing!

      so shitty, though

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• Assman@sh.itjust.works ⁨10⁩ ⁨months⁩ ago

  Hang on, I’ve had the same Brother laser printer for 10 years. Are you telling me there are for real subscription services for printers now?

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  • Darkassassin07@lemmy.ca ⁨10⁩ ⁨months⁩ ago

    Yup, a subscription that sends you ink and paper as needed (printer reports you need ink soon, sends an order automatically)

    Some are even billed per-page printed.

    If you cancel or remove your payment method: the ink you currently have stops working.

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  • BearOfaTime@lemm.ee ⁨10⁩ ⁨months⁩ ago

    Yep.

    HP is especially known for pushing ink subscriptions. There was some news about it recently, which is why this article exists, he’s justifying their shitty behaviour.

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    • Assman@sh.itjust.works ⁨10⁩ ⁨months⁩ ago

      Well I for one am disgusted

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  • sorghum@sh.itjust.works ⁨10⁩ ⁨months⁩ ago

    Amateur, I have my HL5170DN from 2006 still going strong

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    • Assman@sh.itjust.works ⁨10⁩ ⁨months⁩ ago

      I mean I use the thing like once a year. My some miracle I’ve never changed the toner.

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      • sorghum@sh.itjust.works ⁨10⁩ ⁨months⁩ ago

        Here’s my maintenance page, I’m not a heavy user, but when I do print, it’s usually a sizable job.

        Image

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  • Sneptaur@pawb.social ⁨10⁩ ⁨months⁩ ago

    There have always been for all brands, but they are usually part of a leasing contract for businesses. The new thing is that HP is trying to trick consumers into similar contracts even though most have no need for it.

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• knotthatone@lemmy.one ⁨10⁩ ⁨months⁩ ago

  The ink plan isn’t required, you can still use regular cartridges.

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  • greybeard@lemmy.one ⁨10⁩ ⁨months⁩ ago

    But they do require you create an account and register the printer before it will function with their newer consumer printers.

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    • PinkPanther@sh.itjust.works ⁨10⁩ ⁨months⁩ ago

      Wait, what? I’ve never heard about this before. It doesn’t change my mind that HP can go fuck themselves. I boycott because they have shit products and customer support. And I tell everyone I meet about it. Imagine me as a CrossFit vegan, only with an unhealthy hatred for HP.

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      • verity_kindle@sh.itjust.works ⁨10⁩ ⁨months⁩ ago

        I like that analogy.

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    • Nollij@sopuli.xyz ⁨10⁩ ⁨months⁩ ago

      Business/Enterprise printers too, at least some of them…

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  • Sneptaur@pawb.social ⁨10⁩ ⁨months⁩ ago

    It depends on the model, some actually require some level of subscription to even function.

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    • knotthatone@lemmy.one ⁨10⁩ ⁨months⁩ ago

      Really, which ones?

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      • Sneptaur@pawb.social ⁨10⁩ ⁨months⁩ ago

        Any model that comes with an HP+ free trial subscription will stop working after the trial ends. You can then go out and buy “non instant ink” cartridges for a high price or you can sign up for their monthly subscription and get new ink and paper in the mail whenever it runs low. It’s a scummy aggressive marketing tactic.

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• MonkderZweite@feddit.ch ⁨10⁩ ⁨months⁩ ago

  [deleted]

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  • Sneptaur@pawb.social ⁨10⁩ ⁨months⁩ ago

    HP’s own laser printers are actually still spared of this nonsense. I use their supplies for best results as I used to contract with them and did repairs on their business customer’s machines. A large number of repair requests were caused by damage from 3rd party cartridges with low quality fusers that would cause toner to clog the mechanism.

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