Comment on Taco Bell rethinks AI drive-through after man orders 18,000 waters

toppy@lemy.lol ⁨3⁩ ⁨weeks⁩ ago

• RememberTheApollo_@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  But are the AI issues cheaper than the corporate infrastructure around hiring and paying employees and losing the occasional customer? If AI is more profitable, they don’t care. The only thing that’s mattered for decades now is what the bottom line says, no matter the cost.

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  • JcbAzPx@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    No, but AI kiosks are a resource and employees are a cost. So spending more on AI looks better on paper.

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    • RememberTheApollo_@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      You can label it whatever you want. There are going to be API fees or development costs for AI, so whatever box they want to put it under.

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• ChickenLadyLovesLife@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  Employee make line go down. AI make line go up.

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  • Pyr_Pressure@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

    Debateble…

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    • HK65@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

      AI makes revenue go down, stock value go up. The real economy doesn’t matter, only Wall Street vibes.

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• Blackmist@feddit.uk ⁨3⁩ ⁨weeks⁩ ago

  I’m surprised they’re not hiring people in third world countries to take the orders since it’s through a microphone.

  Or just making people order through their phones and use the drive through as a pick up point.

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  • ArchmageAzor@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    This is an American company, their customers would probably react poorly to hearing a foreign accent come through the speakers

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    • Blackmist@feddit.uk ⁨3⁩ ⁨weeks⁩ ago

      Visions of ICE running in to take the machines away.

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      • Theero@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

        ICE vs. Clanckers, now that’s a match I wasn’t expecting

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    • RaivoKulli@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

      Everyone has already been conditioned to be okay with “John” from Hyderabad speaking to you in incomprehensible accent on every customer service line. So this wouldn’t be any different.

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      • Tollana1234567@lemmy.today ⁨3⁩ ⁨weeks⁩ ago

        AI=always indians.

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    • SaveTheTuaHawk@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

      “eh? eh? Go back to Canada!”

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