Comment on Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster

• Ulrich@feddit.org ⁨4⁩ ⁨weeks⁩ ago

  Companies have been fucking consumers since the beginning of time and consumers, time and time again, bend over and ask for more. Just look at all of the most successful companies in the world and ask yourself, are they constantly trying to deliver the amazing service possible for their customers or are they trying to fuck them at every available opportunity?

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  • Rolder@reddthat.com ⁨4⁩ ⁨weeks⁩ ago

    I feel like the go to strategy would be to offer incredible service at first, then once you are big enough to force out competitors and the like, then you start fucking the consumer

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    • WanderingThoughts@europe.pub ⁨4⁩ ⁨weeks⁩ ago

      The word used for that strategy is usually “enshittification”. It happens a lot after digital tech is introduced in a new sector.

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      • Vanilla_PuddinFudge@infosec.pub ⁨4⁩ ⁨weeks⁩ ago

        Not many people today remember when Google was actually useful. Once upon a time.

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• SanctimoniousApe@lemmings.world ⁨4⁩ ⁨weeks⁩ ago

  But they know their competitions are doing to adopt the same type of tech, so where are those customers going to go when they have no choice?

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  • kwarg@mander.xyz ⁨4⁩ ⁨weeks⁩ ago

    I use an app called GoMore in some places in Europe that allows you to rent cars from other peers. The rental process is cheaper and faster–everything is done through the app–and you avoid these shady corpo practices.

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    • Auli@lemmy.ca ⁨4⁩ ⁨weeks⁩ ago

      For now till the shit that happens with Airbnb happens there. With the corporations just renting all the cars.

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    • Pieisawesome@lemmy.dbzer0.com ⁨4⁩ ⁨weeks⁩ ago

      Turo is probably the closest equivalent in the US

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    • sugar_in_your_tea@sh.itjust.works ⁨4⁩ ⁨weeks⁩ ago

      In the US, Turo is basically that.

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  • Ulrich@feddit.org ⁨4⁩ ⁨weeks⁩ ago

    Sometimes there’s no competition. Many times there is. And still customers will ignore them.

    Look where we all are right now. Was it hard leaving Reddit? Did it cost you anything? And yet millions of people return there every day. Reddit fucked them, they protested for 2 days, and then almost everyone went back to business as usual.

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• ChickenLadyLovesLife@lemmy.world ⁨4⁩ ⁨weeks⁩ ago

  That’s why the matching strategy is mergers to combine all the competitors into one company.

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