How do you prove to the bank or in a court of law that you didn’t do something? The hotel is alleging that their algorithm detected smoking.
Besides setting up a camera which seems to be very invasive, how would you fight this?
Comment on Hotels have developed a new revenue stream: "algorithmic" smoke detectors
imrighthere@lemmy.ca 1 day agoThey disputed it with their bank, the bank sided with the hotel because of the sensor report. Just saying.
How do you prove to the bank or in a court of law that you didn’t do something? The hotel is alleging that their algorithm detected smoking.
Besides setting up a camera which seems to be very invasive, how would you fight this?
The burden of proof that the sensors cannot provide false positives falls on the hotel chain, not the person getting charged. There is also the question of whether the sensors can be triggered by someone else, or an adjacent room.
You fight them by filing a lawsuit for fraudulently charging you.
Ah yes, the system keeping the poors in their place.
Most people can’t afford the time and money required for this, so they don’t bother. So corporations and corrupt people get away with all kinds of things.
This seems like a good point. That said, the bank is the failure point here. I don’t know if they are actually bound to any laws, or if it’s just the bank policy?
If I were them, I’d bitch the bank out and threaten to leave. This is such a clear case of fraud they aren’t fighting.
Surprise, banks also pull disgusting shit. Who would have thought about that.
dual_sport_dork@lemmy.world 1 day ago
Sounds like they also need to find a new bank, then.
SoloCritical@lemmy.world 1 day ago
STOP USING BANK CARDS TO PAY FOR SHIT… Credit cards are they way, they are SOOOOOO much easier to deal with than a bank. Also fuck banks.
AlecSadler@lemmy.blahaj.zone 1 day ago
Simply put:
If something gets fucked up and you used a debit card, you’re the one screwed until it is sorted out (if it is sorted out). Also debit disputes can take 8+ weeks I’ve heard.
If something is screwed up and you used a credit card, then the bank is on the hook until it is sorted out. And typically they’ll credit you the amount until the investigation is complete and it is usually complete within 30 days. I’ve had chargebacks remain credited simply because the other party never responded.
half_fiction@lemmy.dbzer0.com 1 day ago
The commenters are saying “bank” but the original article says she disputed with her credit card company so I don’t think that’s the case here.
SoloCritical@lemmy.world 9 hours ago
I think without actually talking to the people in question we won’t know for sure. I still feel like they used a bank debit card personally but I guess it’s up in the air.