but also what did they expect?
Can I ask you what the worst examples of community management looks like? As in, what do you believe would be the worst part of the job?
Comment on Tesseract is shutting down
unexposedhazard@discuss.tchncs.de 6 days agoSounds like someone wasn’t prepared for the reality of human interaction on the internet.
I mean its completely fair to say that they don’t want to deal with it, but also what did they expect?
partial_accumen@lemmy.world 6 days ago
unexposedhazard@discuss.tchncs.de 6 days ago
When you moderate a platform that the public is free to upload anything to, you will see everything. From insults to threats to gore to CSAM. Thats how the internet is. That is the worst part in my opinion, because you cant just look away, but actually have to deal with it.
partial_accumen@lemmy.world 6 days ago
I agree with you. However, I don’t think most people understand that. For most folks they haven’t been exposed to the most mentally darkest souls among us.
unexposedhazard@discuss.tchncs.de 6 days ago
This really is a complicated problem, but if the fediverse wants to grow without relying on slave labor for moderation like Meta and the rest, then we have to find ways to lighten the load on moderators. Thats why creating transparent pre moderation tools like the image scanners used by many fediverse instances is so important.
Tollana1234567@lemmy.today 4 days ago
thats why the bigger platforms resorted to using ai moderation to deal with these.
iopq@lemmy.world 5 days ago
I managed a forum for a decade, and seen everything except CSAM. You just delete it.
It was on a .tk domain and it got suspended for content violations anyway
brot@feddit.org 6 days ago
I totally have to disagree. Instance owners are attacked here on Lemmy for trying to keep their instance in line with the local laws where they live. You know, which they totally have to keep free of legal trouble that might cost them a lot of time, money or even put them into jail. It’s not great when admins have to deal with utter idiots in their free time. Remember the whole Nicole fiasco where some poor girl was harassed via a spam attack? Remember that spam attack with the scat porn? All this hate going around with the war in the middle east? I can totally understand why someone burns out dealing with this crap in their free time. Come home from work after a hard day. Another scat spam attack you have to deal with. Another Hamas sympathizer calling you genocide lover because you deleted his propaganda. Someone else attacking you because you removed content that is illegal where you live and you hope that no authority saw it before you deleted it. Go to bed. Go to work. Repeat.
_cryptagion@lemmy.dbzer0.com 5 days ago
If you don’t want to be called a genocide lover, then don’t defend a genocide and then double down on it.
Easy.
horse@feddit.org 5 days ago
Since you’re on the same instance as me, I assume you are a mod/admin there. Let me use this opportunity to say thank you to you and all the other mods on feddit.org for helping to keep that place one of the most pleasant online spaces I’ve come across in my years on the internet. As far as I can tell from the outside you and the others are doing a great job.
brot@feddit.org 5 days ago
I’m not a mod there, but thank you :)
horse@feddit.org 5 days ago
Oh, I totally read that as you talking from experience :)
Or do you mod somewhere else?
sk1nnym1ke@piefed.social 5 days ago
Post your thank you message to
!main@feddit.org
I am sure feddit.org admins/mod and other relevant people will love this.
unexposedhazard@discuss.tchncs.de 6 days ago
We arent really in disagreement tho. I am absolutely empathetic with their situation and their burnout. Im just saying they should have seen it coming. Those two things arent contradictory.
brot@feddit.org 5 days ago
Not sure if “they should have seen it coming” really is the way to think about this. Yes, moderation is hard. Yes, it makes sense to build a team doing moderation. But let’s be honest, Lemmy is insaner than other forums due to its federated structure.
OpenStars@piefed.social 3 days ago
They absolutely saw it coming - and have been continually posting about it for several years now. This was an experiment, and he is saying that it has now finally failed - not that after multiple years on Lemmy that it finally dawned on him that people can be mean on the internet.
In his latest message he even goes into some depth as to why it failed: it used to be containable, but after lemm.ee's shutting, all those trolls shifted over to other instances, and he simply does not have the heart to try and figure out which spammers and such that used to have one name (that he had blocked so their messages did not appear on his instance) now have an entirely different, unrelated name but are still up to their old tricks.
Which is important considering that he lives in the USA and could be carted off in a van someday without warning, just for the extremist leftist content that he chooses to host on the machine registered to his irl name (even if deriving from an outside source - but they will not care about that, only that Dear Leader's name has been besmirched).
hisao@ani.social 5 days ago
A bit offtopic, but why would anyone want to keep their instance in line with local laws? Aren’t internet sites operating under jurisdiction of where they are hosted? Or is it just some coincidence that those people decided to host their stuff at datacenters at their local proximity? When I’m choosing hosting the first thing I think about: “hmmm I shouldn’t host in country where I live because I don’t want to ever have any problem with local authorities, and if I host elsewhere authorities there won’t be able to reach me physically so the worst thing that could happen is the site gets shut down”.
brot@feddit.org 5 days ago
There are multiple reasons: If you want to fund your instance by donations, you need to be able to act under your real name. You might get away with a totally anonymous instance which you are funding via cryptodonations and which you are hosting at a provider who really does not care about KYC, but that is also illegal in many jurisdictions. There is totally a case for a lemmy instance admin to be known publically, to be able to interact with the community in person, to be able to go to meetups or to be able to give talks at conventions.
And if you are not living in some country with totally crazy politics, most local laws are totally fine. Do not post hardcore pornography. Do not spread hatred or calls for murder and hate speach. Keep the piracy a little bit less obvious. Don’t allow hardcore pornography and have a solid process to keep child porn from your platform. That might be different if you’re living in Iran, Saudi-Arabia or Afghanistan, but in a western country it is totally ok to be in line with local laws.