Comment on $440 Charge For A Wheel Scuff Raises Questions About Hertz's AI Rental Car Damage Scanner

obsidianfoxxy7870@lemmy.blahaj.zone ⁨1⁩ ⁨month⁩ ago

• Sciaphobia@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

  Have you considered… Line go up?

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• hitmyspot@aussie.zone ⁨1⁩ ⁨month⁩ ago

  Wear and tear is specifically not allowed to be charged for home rentals in Australia. Damage that is not wear and tear can be I would assume it would also apply for car rentals but I haven’t checked.

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  • bassomitron@lemmy.world ⁨1⁩ ⁨month⁩ ago

    Whenever I’ve rented from Enterprise here in the US, they explicitly do not charge you for simple scuffs/scratches that aren’t deeper than a specific amount (like 0.5cm or something).They’ve always told me they don’t charge for dents that are smaller than around 2-4cm in diameter. In other words, basic wear and tear on cars being used by hundreds of people over their rental lifespan.

    If Hertz ultimately goes down this path and their competitors do not, I would almost guarantee they’ll lose tons of business.

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    • BakerBagel@midwest.social ⁨1⁩ ⁨month⁩ ago

      Hertz pretty much oens every rental company that isnt Enterprise at this point

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    • hitmyspot@aussie.zone ⁨1⁩ ⁨month⁩ ago

      But they’ll have some AI machines instead, so the shareholders will be happy. The shareholders of a different company, but still…

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    • Venator@lemmy.nz ⁨1⁩ ⁨month⁩ ago

      Yeah but they’ll lose that business next quarter, and the current shareholders will have already sold thier shares by the time that’s reported so it doesn’t matter.

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  • palarith@aussie.zone ⁨5⁩ ⁨weeks⁩ ago

    I recently hired a car from eurocar. And they did have a generous wear and tear policyholders

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• Ulrich@feddit.org ⁨1⁩ ⁨month⁩ ago

  Dents and scratches are not part of “using a car”

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  • cadekat@pawb.social ⁨1⁩ ⁨month⁩ ago

    I see you have never driven behind a pickup truck on a gravel road.

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    • Ilovethebomb@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

      If you’re close enough to another vehicle on a gravel road that you’re getting stones flicked up, there’s no way that’s a safe following distance, especially considering the increased stopping distances.

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      • jumping_redditor@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

        gravel travels fairly far when the vehicles are going 50 mph

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      • lka1988@lemmy.dbzer0.com ⁨1⁩ ⁨month⁩ ago

        It’s easy to armchair quarterback when you have the benefit of hindsight.

        Go ride a motorcycle and then come back and tell us how many pebbles got enough in your direction, despite following at safe distances. I can assure you that you will be very surprised.

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      • gramie@lemmy.ca ⁨1⁩ ⁨month⁩ ago

        I have had nicks in my windshield due to gravel thrown up by vehicles traveling in the opposite direction.

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    • pHr34kY@lemmy.world ⁨1⁩ ⁨month⁩ ago

      Have you tried not doing that?

      It’s really as easy as not doing that.

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    • lka1988@lemmy.dbzer0.com ⁨1⁩ ⁨month⁩ ago

      You don’t even have to be on a gravel road. My van’s windshield got cracked the other day simply from a pebble getting kicked up from a passing car.

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    • Ulrich@feddit.org ⁨1⁩ ⁨month⁩ ago

      I have actually, for several years of my life, which is how I know it doesn’t cause that.

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      • lka1988@lemmy.dbzer0.com ⁨1⁩ ⁨month⁩ ago

        You’ve driven on a gravel road behind other cars and never had a windshield crack? Not even a rock chip?

        Now I know you’re full of shit.

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      • Tiger666@lemmy.ca ⁨1⁩ ⁨month⁩ ago

        Not you again. Yesterday you were annoying people about trump.

        Immediate downvote.

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  • lka1988@lemmy.dbzer0.com ⁨1⁩ ⁨month⁩ ago

    A pebble flug up from a passing car cracked my van’s windshield the other day.

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    • Ulrich@feddit.org ⁨1⁩ ⁨month⁩ ago

      And I suppose you expect Hertz to eat the cost of replacing the windshield?

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      • lka1988@lemmy.dbzer0.com ⁨1⁩ ⁨month⁩ ago

        Yes. Full-stop.

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