Comment on Customer is mistakenly accused of text spamming for repeatedly replying STOP to political texts

Ulrich@feddit.org ⁨2⁩ ⁨weeks⁩ ago

• zewm@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  Exactly what I do. Don’t respond and I just block and report.

  I do the same for phone calls from unknown numbers. I just press the volume button to mute the ringer and let it time out. If you hang up or pickup you get added to the list as active.

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  • echodot@feddit.uk ⁨2⁩ ⁨weeks⁩ ago

    Android has a feature where you can just ignore an incoming call. It doesn’t hang up it just stops ringing and goes back to the home screen.

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    • zewm@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      On iPhone it’s just pressing any of the volume buttons once. It will mute the ringer and let it go to voicemail.

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      • greybeard@lemmy.one ⁨2⁩ ⁨weeks⁩ ago

        Same on Android.

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    • prole@lemmy.blahaj.zone ⁨2⁩ ⁨weeks⁩ ago

      Pretty sure that’s what happens when you hit the volume button

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  • lemminator@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

    I’ve been using the ‘Silence’ app, which lets only known-callers ring your phone. The rest get sent straight to voicemail

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    • lapping6596@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      I use that app to block area codes near my phone number since I moved far away from where I lived when I got this number.

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      • lemminator@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

        Yup, same for me

        xkcd.com/1129/

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• SMillerNL@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  I’m pretty sure the US has a law that requires people to stop texting you after you send STOP. Additionally, service providers like Amazon will just remove subscriptions if they receive a STOP.

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  • EncryptKeeper@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    That would be really useful if the people behind these texts were subject to US laws.

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    • DogEarBookmark@reddthat.com ⁨2⁩ ⁨weeks⁩ ago

      Or STOP meant “stop,” not “yes daddy give me more texts”

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  • echodot@feddit.uk ⁨2⁩ ⁨weeks⁩ ago

    Yes but they’re all based in India so it doesn’t matter.

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    • Ulrich@feddit.org ⁨2⁩ ⁨weeks⁩ ago

      90% of mine are local.

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      • JordanZ@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        [deleted]

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  • Ulrich@feddit.org ⁨2⁩ ⁨weeks⁩ ago

    Relevance?

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• evulhotdog@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  Problem with that is there may be other services that also leverage the same short code, meaning you may be blocking something you need in the future.

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