Agreed. I used to be a hardcore Dell fan, especially for their monitors, but I tried a new model this year and it was such horrible garbage that I had to return it. Their support was nearly non existent.
Comment on Dell kills the XPS brand
flamingo_pinyata@sopuli.xyz 2 days ago
Better headline: Dell kills all brands
Given that Dell has lost most of it’s old reputation in the last couple of years, not surprising that radical moves were taken. Trying to navigate Dells product range was a quick way to get a headache.
Kit@lemmy.blahaj.zone 2 days ago
ramble81@lemm.ee 2 days ago
When their Latitude laptop line moved away from the C/D/E lines I knew it was gonna be trouble. They used to have hardware on par with Apple and almost everything in a generation (I.e E-series) was interchangeable and it was easy to work on.
marlowe221@lemmy.world 2 days ago
Yeah, I vastly prefer HP Pro/Elitebooks and Thinkpads over anything in the Dell business line.
aard@kyu.de 2 days ago
Which reputation? I used to work for a dell heavy hoster with thousands of dell servers almost 20 years ago - and apart from them being cheap I have nothing good to say about them. Worst is the remote management - several generations of DRACs all broken in new and interesting ways, and support is useless. You just get better discounts at that scale, which for a business owner drowns out the complaints of the tech people.
Notebooks also have similar bugs over generations - and nowadays they also feel even cheaper than they used to be.
Displays were somewhat acceptable - given you’re fine to work around the DPMS bugs they have in pretty much every display for the last two decades - but their display selection page is unusable and lacks most interesting details. So it is better to just get something you can check out in a shop.
avieshek@lemmy.world 2 days ago
It seems like the higher ups doesn’t care or even feel like it, they just want to be Apple… first the possibly even worse version of Touchbar and now this^
AnAmericanPotato@programming.dev 2 days ago
They’re like 20 years too late to start copying Apple here. Apple had their shit together with their product line for a good while after Steve Jobs returned and eliminated the absolute insanity of Apple’s mid-90s lineup, which had at least three times more models than any sane person would find useful.
But recently, Apple went off the deep end. Boggles the mind that “Pro Max” ever made it past the brain-mouth barrier in a boardroom, let alone into an official product lineup.
flamingo_pinyata@sopuli.xyz 2 days ago
Every company’s lineup these days:
Pro > Pro Max > Pro Max Ultra > Pro Max Ultra Black Edition
avieshek@lemmy.world 2 days ago
The internal culture was pretty much Steve Jobs dependent where he balanced everything to ward off the extremes (like Jony Ive’s design obsession over all reality) which just got succeed by a soporific guy who’s all in supply chain and bargaining to extend that role. Pretty much if Nvidia loses Jensen~