Generative AI may not be enough to appease frustrated customers.
My wife and I both had our fitbits die a few weeks apart after software updates. This is the second time it’s happened to me in the last year. I may not replace it at all as I don’t use it as much as I once did but if I do it sure as shit won’t be with another fitbit product. Support is terrible and they’re clearly up to no good.
Garmin makes a tracker very similar to the one I was using from fitbit, as well as a wide range of smartwatches. I hear they are good quality so that’s likely what I’ll get if I decide to replace it.
Cypher@lemmy.world 8 months ago
I threw my fitbit away the day google bought them for a reason. Fucking parasites.