RustDesk access issue

Submitted ⁨⁨8⁩ ⁨hours⁩ ago⁩ by ⁨Grandwolf319@sh.itjust.works⁩ to ⁨selfhosted@lemmy.world⁩

https://sh.itjust.works/pictrs/image/2250c86f-e07b-4238-abea-18490809a824.png

Hi folks,

Been using self hosted rust desk option for a while now. Great program and it’s very easy to use, honestly much more smooth than team viewer which kept logging me out.

Speaking of logging in, it’s not asking me to do that. While I could, I thought since it’s self hosted it wouldn’t need this option.

I’m self hosting the relay server but it just uses an ip without any certificate, wondering if that’s the reason.

Has anyone hit this issue? Can anyone confirm whether it would be solved if the relay server used a proper domain with https.

Here is the link from the screenshot and as always, thanks in advance. Love this community!

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Comments

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dil@lemmy.zip ⁨5⁩ ⁨minutes⁩ ago
What do you use it for? Nomachine worked nicer for my usecase.

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Dryad@lemmy.world ⁨51⁩ ⁨minutes⁩ ago
Looks like you’re not on the same network. You’ll either need to specify a relay or go VPN to the same network. Tailscale or something like it works great as it will think it’s on the same network and not require a relay server.

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psycotica0@lemmy.ca ⁨7⁩ ⁨hours⁩ ago
I don’t know, I haven’t hosted RustDesk myself, but it sounds like maybe you’re not actually using your self-hosted server for your clients? Because that message sounds like it’s entirely about “The Public Server” which is not your server. Right?

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- Grandwolf319@sh.itjust.works ⁨7⁩ ⁨hours⁩ ago
  I suspected that too but I’ve setup the relay server in the settings of both the client device and also the target device.
  
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  - psycotica0@lemmy.ca ⁨1⁩ ⁨hour⁩ ago
    Ah, the Relay Server is only half of the service! If I understand correctly from the documentation I skimmed, and my existing knowledge of streaming systems, the relay server is just there to handle relaying the video stream from one device to another one in the worst-case-scenario that they can’t reach each other to form a direct client-to-client connection.
    
    So probably your relay server has never been used.
    
    But that’s just for media, and just for bad network configurations. The actual part that coordinates who can see which devices, etc, and sets up the media connections, is the other server, which it sounds like you’re not running. So your services are currently still using the public server to find each other and initiate contact!
    
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  - eager_eagle@lemmy.world ⁨6⁩ ⁨hours⁩ ago
    set it up with wrong address/credentials to see it failing, if it succeeds, it’s not using your relay server
    
    I’ve seen the login screen above, but I don’t self host it myself, so I just logged in
    
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  - Lemmchen@feddit.org ⁨6⁩ ⁨hours⁩ ago
    Can’t help youhere unfortunately, as I would have thought that this is the most likely cause as well.
    I’m just commenting to say: Please let us know if you found a solution to the problem. I’m very interested to know what might have caused this.
    
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digitalhippie@sh.itjust.works ⁨1⁩ ⁨hour⁩ ago
Do you have both the ID and the Relay Server set? The status bar at the bottom of the Home tab should say “Ready” with a Green Light if it can connect with your server. Otherwise, it’ll say “Ready, For a faster connection, please set up your own server” which is what seems like is happening with yours

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possiblylinux127@lemmy.zip ⁨4⁩ ⁨hours⁩ ago
I’d say avoid Rustdesk due to its shady Chinese origins

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