Submitted 1 day ago by Jumbie@lemmy.zip to gaming@lemmy.zip
https://lemmy.zip/pictrs/image/3e541a85-80c2-4b9a-aab9-341cc604c617.avif
Good god, it’s circular hell, guys.
The service associated with my account is dead dead. I want to log in but it’s forcing a verification via the dead email.
I can’t add a new email or phone number without verification. Ubisoft doesn’t seem to have a helpdesk and this bot must be AI without the I.
Help?
Post it online and tag the company on all social media. Use tags like boycott Ubisoft, complain about their terrible air and how they don’t care about gamers or whatever drama is trending. That seems to he the only way to get a person nowadays
I’m starting to feel this is my only option left.
Buy the defunct domain and setup an inbox?
I actually tried this!
The site is now owned by Google and auto-redirects to my Google inbox (I’m required to use a Google account to sign in).
Oh so it kind of sounds like it worked? Were you able to add the alias?
Immediately start a chat with “Agent”
I tried it, man. The agent doesn’t exist on the website even when following instructions from the pre-recorded instructions at the now unmanned helpdesk number.
Currently waiting to be let into the discord chat. Hope that pushes this forward.
Call their customer support. I realize they don’t publish a number, but you can often go in a round about way through any phone number they have. You are going to lose hours of your life doing this though.
The real suggestion: Stop giving Ubisoft money, cut your losses, and use a storefont that doesn’t actively hate you, like Steam and GOG.
Ah yes, I now see the problem. Ubisoft.
Sorry bro, I literally don’t know what other options there are besides cutting your losses and moving on.
scrubbles@poptalk.scrubbles.tech 1 day ago