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Supermarket giant [Woolworths] to slap customers with additional charge [$2 delivery fee on Sundays & public holidays, $20 for all island deliveries, even for people who pay for Delivery Unlimited]

⁨33⁩ ⁨likes⁩

Submitted ⁨⁨3⁩ ⁨days⁩ ago⁩ by ⁨Zagorath@aussie.zone⁩ to ⁨australia@aussie.zone⁩

https://honey.nine.com.au/money/woolworths-delivery-new-additional-fee-for-sundays-public-holidays/3c592b68-144d-4ae3-a6ed-354a32932dd9

Second article, about the $20 island deliveries.

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Comments

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  • DavidDoesLemmy@aussie.zone ⁨3⁩ ⁨days⁩ ago

    The whole place is an island!

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  • SarahFromOz@lemmy.world ⁨3⁩ ⁨days⁩ ago

    LOL sounds like Delivery Unlimited certainly has its limits!

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    • Zagorath@aussie.zone ⁨3⁩ ⁨days⁩ ago

      Woolworths is really shooting themselves in the foot the past few years. I used to have DU and regularly shop with them through either delivery or direct-to-boot. I signed up for Woolies Mobile because they had a really great year-long plan, and loved taking advantage of DU + my once-monthly 10% discount from Woolies Mobile to do a big shop online.

      And they’d be my preference to go to for in-person shops, too, due to Scan & Go.

      Then they announced, about a month after I had renewed and paid for my second year of Woolies mobile, that you can no longer use your 10% discount in delivery or direct-to-boot orders, it has to be in-store. I have no idea why they would do this, since I can easily do a much bigger shop online than in-store, but oh well. I cancelled my DU subscription and switched to shopping in-store more often. Scan & Go was pretty fucking awesome anyway.

      And then last year I moved houses. I previously happened to live right between two of the only 17 stores in Queensland that had Scan & Go, so I had just assumed that it was ubiquitous, but I moved and none of the stores near me had it. I was disappointed but figured it’d come sooner or later. But then just a month or two after I moved…they killed off Scan & Go. It shut down entirely in about half the stores that had it (including one of the two I used to be near), and they removed the ability to pay in the app from the rest.

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  • Seagoon_@aussie.zone ⁨2⁩ ⁨days⁩ ago

    How much are their picking and delivery people earning? That is the real question.

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    • Zagorath@aussie.zone ⁨2⁩ ⁨days⁩ ago

      According to comments on the Woolworths subreddit, “more than minimum wage”. On Sundays they’d also be getting double time.

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  • porcelainpitcher@lemmy.today ⁨3⁩ ⁨days⁩ ago

    Fuck ColesWorth

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  • hanrahan@piefed.social ⁨2⁩ ⁨days⁩ ago

    I looked at getting a place on the SMBI, lovely area, on either Lamb or Karagarra Islands, visited a few places, ferry across and used the electric scooter to get around, visited Russel Island aa well. Awesome place, inter island is free. It’s protected from the worst storms by Stradbroke Island.

    Still have find memories and Woollies delivering was a great thing

    Decided on Tassie instead. No Woolies deliveries though where we are (small NE village) :) No Aldi or CostCo to help keep them honest either.

    Not really sure why a business charging more is news worthy ? Happens every day. Hate on Colesworth is easy to stoke I guess.

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    • Zagorath@aussie.zone ⁨2⁩ ⁨days⁩ ago

      Hate on Colesworth is easy to stoke I guess

      Hate on any business with too much market power is my philosophy.

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  • cornshark@lemmy.world ⁨3⁩ ⁨days⁩ ago

    Thank you for adding relevant information to the title!

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    • Zagorath@aussie.zone ⁨2⁩ ⁨days⁩ ago

      You’re welcome! I’m a big believer that titles should avoid editorialising, but I also hate clickbait, so this compromise helps deliver on both of those.

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  • tombruzzo@aussie.zone ⁨3⁩ ⁨days⁩ ago

    I signed up for unlimited because it was a better deal than Coles, it still was when they bumped the limit up to $75. I’ll have to reassess things now because I can’t tell what benefits I’m paying for now

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    • Zagorath@aussie.zone ⁨2⁩ ⁨days⁩ ago

      I signed up for unlimited because it was a better deal than Coles, it still was when they bumped the limit up to $75

      I think that might have been the same time, or around the same time, they took away my 10% discount once per month on delivery and click & collect orders? It was just one more nail in the coffin for me.

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  • HubertManne@piefed.social ⁨3⁩ ⁨days⁩ ago

    they were in the us and pretty big when I was a kid. Did not even know they still existed.

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    • Zagorath@aussie.zone ⁨3⁩ ⁨days⁩ ago

      Unrelated company. Woolworths in Australia and New Zealand goes back to a 1924 company founded in Sydney, and is today one of Australia’s two “supermarket duopoly” (along with Coles, they control 67% of Australia’s grocery store market).

      The American one you’re familiar with is the F. W. Woolworth Company of “five and dime” stores, which expanded to a lot of other countries.

      Disambiguation page is useful.

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      • hanrahan@piefed.social ⁨2⁩ ⁨days⁩ ago

        There’s also a different Woolworths in South Africa, they also own fashion label Coutry Road amonst other things.

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      • HubertManne@piefed.social ⁨3⁩ ⁨days⁩ ago

        funny beause we also used to have coles that was a department store. Ill admit to some retail nostalgia with woolworths, service merchandise, and marshal fields. Heck even sears a bit and oh wow there was actually a goldblatts still in chicago in the current millenia. Thanks for setting me straight.

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  • slazer2au@lemmy.world ⁨3⁩ ⁨days⁩ ago

    Shocked it took this long. Dominos have been doing that for like a decade.

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    • Zagorath@aussie.zone ⁨3⁩ ⁨days⁩ ago

      Does Dominos have a $15/month subscription fee which waives their normal delivery cost, if the total cost of the order is over $75, except on Sunday? Because that’s the situation we’re talking about here, it’s not just a fee for delivery, it’s a fee for delivery even if you’ve paid a subscription to give you free delivery on large orders.

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