Good start.
High street banks lose £100bn in deposits as UK savers shift to online rivals
Submitted 2 weeks ago by Davriellelouna@lemmy.world to unitedkingdom@feddit.uk
Comments
Arcane2077@sh.itjust.works 2 weeks ago
Flamekebab@piefed.social 2 weeks ago
I'm not surprised. I don't remember when a branch was actually helpful. I always felt like I was an inconvenience for them, getting in the way of whatever it was they were really supposed to be doing.
I used to use Lloyds for business banking and their branch support got worse to the point of having no one to speak to in person at all.
For my personal accounts I tried to change my name and found that they had their own, unpublished, rules for how deed polls work (that didn't align with the government - various extra requirements on who the witnesses could be). They had the gall to act as if **I was the daft one.
My business account was actually with TSB for a while following the split with Lloyds and I tried to move it to Lloyds. They needed it in writing but told me handing it in at a branch was fine. I found some months later that they'd ignored the letter completely!
I remember Halifax being wildly unhelpful when I wanted to withdraw some money from a special account that only allowed two withdrawals a year. Pissed me off enough that I withdrew everything from the account and closed it because of their attitude.
NatWest were also impressively shit when I was a teen. I bounced a check by about a quid and they fined me for it. Then they fined me because the fine left the account overdrawn. Never paid them back after that, unsurprisingly.
Santander... Yeah, not great. I have an organisation account with them and they're just a huge pain to deal with.
So if as a personal customer and as a business customer they've no interest in dealing with me, why would I continue to be a burden to them?
In the dustbin of history with you, you uppity twats.
Cobrachicken@lemmy.world 2 weeks ago
What’s the difference nowadays?
fakeman_pretendname@feddit.uk 2 weeks ago
I’m not sure how well the term “High Street Bank” works these days. Does anyone’s town/city still have any accessible physical branches on an actual high street?
Perhaps they could start opening “high street banks” in old, disused former Wetherspoonses.
9point6@lemmy.world 2 weeks ago
Well we have several on market street (probably what most people would think of as the high street) in Manchester, but perhaps that’s probably the exception rather than the rule compared to most of the rest of the country.
fakeman_pretendname@feddit.uk 2 weeks ago
Yeah, I think they do still have some of them in most city centres, which kind of makes sense (if you were closing 95% of your branches, those are the ones you’d keep) - though it’s a long way from when there used to be a few different branches in every town centre, and amongst the small local rows of shops in housing areas i.e. the local high street.