How exactly are they going to gigify fucking customer service?! Capitalism is out of ideas yall. All that “competition and innovation” has boiled away leaving only the scum.
It is like LLMs are massively overhyped and can't even do half the things its advertised...
Submitted 17 hours ago by ZILtoid1991@lemmy.world to aboringdystopia@lemmy.world
https://lemmy.world/pictrs/image/74c19c4e-a069-4acf-a560-09dcb15f0cd4.jpeg
Comments
NatakuNox@lemmy.world 13 hours ago
ReallyActuallyFrankenstein@lemmynsfw.com 11 hours ago
Well, that part isn’t new - call centers with low or no benefits have been a thing for decades.
AI just gave the guy (and others, I’m sure a wave is coming) a convenient excuse to renegotiate the basic employment social contract - to switch employees to “gig” workers without having to pay for pesky things like health insurance and retirement.
NatakuNox@lemmy.world 11 hours ago
I get the primis and how they’ll implement it. But essentially, anyone with a phone can be a customer representative. Kinda like anyone with a phone can deliver for Uber. So you’ll need help with your loaned money, and the person you get to help you with customer service just signed up?! Ya this is going to backfire spectacularly.
some_guy@lemmy.sdf.org 9 hours ago
The thing is, no rational person could have seen this coming. /s
harsh3466@lemmy.ml 16 hours ago
I hate this timeline
RizzRustbolt@lemmy.world 8 hours ago
Poob would like to hire back all it’s human workers. Unfortunately, Poob fired them in the literal sense. Poob cannot employ ashes and rendered fat.
Yet.
ragebutt@lemmy.dbzer0.com 17 hours ago
“but in a gig style setup”
“I will only bring them back if we can do it in a way that treats them with as little dignity as possible”
The entire country and maybe world will be gig workers by 2060. They’ve finally figured out the cheat code. You “get to be your own boss”, they get to shed a ton of liability, pay you absolutely no benefits whatsoever, stop paying for workers comp, etc
Lyra_Lycan@lemmy.blahaj.zone 16 hours ago
Ah fuck, our universe is heading towards Elysium-esque. Never Fifth Element, never Star Trek, closer to Atlas Shrugged and Real Steel, but I really hoped it wouldn’t be this bleak
ToastedRavioli@midwest.social 15 hours ago
The fifth element future was pretty bleak was it not? Or am I not remembering the movie correctly? It seemed like a pretty authoritarian universe to me
bjoern_tantau@swg-empire.de 13 hours ago
Hopefully we then still have the German laws against Scheinselbständigkeit (mock self employment). That’s one of the reasons why Uber is just another taxi company here.