Nextcloud cries foul over Google Play Store app rejection

Comments

• EmilyIsTrans@lemmy.blahaj.zone ⁨3⁩ ⁨weeks⁩ ago

  I’ve experienced this exact issue with the Google Play Store with some clients and it’s just the worst. Google is trying to do the Apple-style comprehensive review of apps but basically as a incompetent half measure. Apple offers thorough reviews pointing to exactly how the app violates policy/was rejected, with free one-on-one support with a genuine Apple engineer to discuss or review the validity of the report/how to fix it. They’re restrictive as hell and occasionally make mistakes, but at the end of the road there is a real, extremely competent human able to dedicate time to assist you.

  Google uses a mix of human and automated reviewers that are far more incompetent than Apple’s frontline reviewers. They will reject your app for what often feels like arbitrary reasons, and you’re lucky if their reason amounts to more than a single sentence. I have yet to find an official way to properly reach a human from that point. Unless you know someone in Google’s Android/Developer Relations team, good luck.

  I’m actually certain that the issues facing Nextcloud are not some malicious anti-competitive effort, but yet more sheer and utter incompetence from every enterprise/business facing aspect of Google.

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  • roguetrick@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    I’m actually certain that the issues facing Nextcloud are not some malicious anti-competitive effort, but yet more sheer and utter incompetence from every enterprise/business facing aspect of Google.

    That both may be true and anticompetitive at the same time. Google cloud services apps certainly aren’t randomly getting blocked or going through the same system.

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    • EmilyIsTrans@lemmy.blahaj.zone ⁨3⁩ ⁨weeks⁩ ago

      Oh yeah for sure. Google, extremely large companies, and government apps essentially have different streams and access to support than the rest of us mere mortals. They all receive scrutiny, but they have much more ability to access real support and may have slightly altered guidelines.

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• pigup@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  Image

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• LoveSausage@discuss.tchncs.de ⁨3⁩ ⁨weeks⁩ ago

  Sounds like good news for f-droid adaptation at least.

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• dfavefenix@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  Just for curiosity, is Nextcloud competing in any way with Google’s business lines, such as Drive or others?

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  • BestBouclettes@jlai.lu ⁨3⁩ ⁨weeks⁩ ago

    Pretty much, especially now with NextCloud Talk, which they are working on to compete with teams.

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    • pigup@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      I was unable to successfully set up my turn server. So I will forever live with the high-speed back-end missing error. I opened all the ports. Everything seems like it’s alive. Yet the shit doesn’t recognize it.

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• Jimmycakes@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  Honestly anyone isn’t nexcloud can install the apk

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  • coaxil@lemm.ee ⁨3⁩ ⁨weeks⁩ ago

    The person who set it up sure, but what if grandma Ruth is one of your users? That’s not a fun task to explain to them why and how to get that happening. They just want to go to the store click a few things and then login, and even that much is challenging for many people.

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    • Jimmycakes@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      Grandma Ruth got no business on nextcloud. It’s not software that’s aimed at grandma Ruth so she got no business using it.

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    • pHr34kY@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      And after you install your monthy server update, things break because Grandma’s client is suck in the Obama era.

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