VPN firm says it didn’t know customers had lifetime subscriptions, cancels them

Comments

• raltoid@lemmy.world ⁨16⁩ ⁨minutes⁩ ago

  The [new] owners told customers that they didn’t know about the lifetime subscriptions when they bought VPNSecure, and they cannot honor the purchases.

  I’m guessing their legal team consist of a a 19 year old paralegal, or whatever c-suite decided on this did not check with their actual lawyer.

  … however, its terms of service names the company “HOLDXB Trading FZCO trading as VPN Secure, IFZA Business Park, Dubai - UAE.”

  Aha, yeah they don’t care and the service should be dead to anyone who uses VPN.

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• IrateAnteater@sh.itjust.works ⁨6⁩ ⁨hours⁩ ago

  I don’t currently use a VPN provider, but when I do, it now won’t be VPNSecure.

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  • SpaceNoodle@lemmy.world ⁨5⁩ ⁨hours⁩ ago

    Mullvad

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• unmagical@lemmy.ml ⁨6⁩ ⁨hours⁩ ago

  To continue providing a secure and high-quality experience for all users, Lifetime Deal accounts have now been deactivated as of April 28th, 2025.

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  • NoForwardslashS@sopuli.xyz ⁨5⁩ ⁨hours⁩ ago

    Personally, I find my deactivated accounts generally give a pretty poor continued experience.

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• solsangraal@lemmy.zip ⁨6⁩ ⁨hours⁩ ago

  lol some people who bought a “lifetime” sub really just bought another one from the people who just diarrhea’d all over them?

  i’ll never understand people

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• BombOmOm@lemmy.world ⁨6⁩ ⁨hours⁩ ago

  I see the subscription lasted the full lifetime of the subscription!

  Victory!

  Next problem please!

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• Iheartcheese@lemmy.world ⁨6⁩ ⁨hours⁩ ago

  CAPITALISM

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• thesohoriots@lemmy.world ⁨3⁩ ⁨hours⁩ ago

  I had one, actually, by accident. It was part of a software bundle in 2019 for $30 and I mostly got it for a version of CrossOver. Honestly never used the VPN since there were better options available.

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