Guess who’s suing the FTC to stop ‘click to cancel’ | Companies fight back to make subscription services easy to cancel

Comments

• Rob200@lemmings.world ⁨1⁩ ⁨year⁩ ago

  Fight data caps bills comcast, not the consumer’s damn right to cancel a sub. Its supose to be “cancel anytime.” Like Google was once, "fo no evil.’

  Imagine if Youtubers did this.

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• Mercuri@lemmy.world ⁨1⁩ ⁨year⁩ ago

  It’s so fucking stupid. If you can sign up with a click, you should be able to cancel with a click. There’s no justifiable argument against that other than corporate greed.

  I do remember one of my most satisfying cancelation calls though. I just kept saying, “No.” Just “no”. No added explanation. No added reasoning. It frustrated the retention employee so much. They were like “but WHY?” They couldn’t try to convince me not to quit since I didn’t give them any reasons for why I didn’t want it, just that I didn’t want it.

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• dan@upvote.au ⁨1⁩ ⁨year⁩ ago

  California already has a law like this, so the companies have already implemented this workflow. They just need to remove the geogating.

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• hemmes@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Sirius XM has entered the chat

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• lolola@lemmy.blahaj.zone ⁨1⁩ ⁨year⁩ ago

  Some of the companies involved that are mentioned in the article:

  • Service providers (Comcast, Charter, Cox)
  • Entertainment (Disney, AMC, Paramount, Warner Bros. Discovery
  • Those connected to advertising (Google, Netflix, Amazon, Meta, Vizio, the NFL)
  • Home security (ADT)

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• PunchingWood@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Guess who’s not bothering with subscriptions.

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  • trespasser69@lemmy.world ⁨1⁩ ⁨year⁩ ago

    ME

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• floofloof@lemmy.ca ⁨1⁩ ⁨year⁩ ago

  Companies fight back to make subscription services easy to cancel

  Maybe I’m misreading, but that seems backwards in the title. Companies are fighting to make subscriptions harder to cancel.

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  • trespasser69@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Well i mistyped it, now i fixed it

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• trespasser69@lemmy.world ⁨1⁩ ⁨year⁩ ago

  How to cancel 750$/week subscription service in 2069 (easiest method):

  • Pay 69,420$ for cancellation fee
  • Write long 10K word essay
  • Give or your goverment-issued docuemnts as well as your relatives’ ID
  • Give your DNA sample
  • Insert Neurolink to read your mind
  • Let our 69,420 partners to track your activity for “personalized ads” (Basicly manipulating you to buy crappy stuff you don’t needed)

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  • Hugh_Jeggs@lemm.ee ⁨1⁩ ⁨year⁩ ago

    European version -

    Click

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    • PunchingWood@lemmy.world ⁨1⁩ ⁨year⁩ ago

      Wonder when they’re gonna do that for Adobe products in Europe. Has to be one of the most scummiest subscription services present day. If you cancel too early you have to pay up a “cancellation” fee for remaining time of the month, or sometimes even more I believe. If you do it too late you’ll have to pay for a whole new subscription, and pay for the cancellation fee. I don’t even know why they’re allowed to pull that shit on consumers.

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    • elvith@feddit.org ⁨1⁩ ⁨year⁩ ago

      Nah, it’s at least two clicks - the first in the cookie banner to decline all cookies and tracking (which won’t save that setting and ask again on every page load/click on the page as you might want to be tracked in two minutes) and another one to cancel.

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