Hey folks!

We unfortunately had about half an hour of unplanned downtime today. This was caused by an issue with our hosting provider. Sorry for the inconvenience!

For more details: our servers are communicating with our database over Hetzner’s “vSwitch” service. Unfortunately, this service seems to be quite flaky - over the past few months, I have had to deal with the connection just dropping without recovering many times. Mostly this has not resulted in any noticeable downtime, but in this instance, all of our API servers lost their connection to our database at the same time. I have now decided to migrate our setup away from the vSwitch in the near future to hopefully stop these issues for good. Should be possible to do this migration without any downtime, I just need to set aside some time to actually create an alternative solution for us, most likely over the coming weekend. I will update this post once it’s complete.