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Comment on To what extent, if at all, would have CrowdStrike's faulty update have been made easier to deal with with an immutable distro?

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shortwavesurfer@lemmy.zip ⁨1⁩ ⁨month⁩ ago

The cloud systems would have been a problem. Any local systems, a non-technical user, could have easily done because their IT department could simply tell them, turn on your computer, and when it gets to this screen with these words, press the down arrow key one time and press enter, and your computer will boot normally.

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Irremarkable@fedia.io ⁨1⁩ ⁨month⁩ ago
You wildly overestimate the average person's willingness to do that.

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- shortwavesurfer@lemmy.zip ⁨1⁩ ⁨month⁩ ago
  Their willingness to do it would primarily come from the fact that they have a job to do, and if their co-workers are doing their jobs because they followed the instruction and they are not, then the boss is going to have a nice look at them.
  
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  - Irremarkable@fedia.io ⁨1⁩ ⁨month⁩ ago
    This relies on the assumption that everyone else, or at least a significant portion, in the office managed to do it.
    
    I'm not talking about whether or not they're actually physically capable of it, of course they are. Im talking about how people immediately shut down and pretend they can't follow simple directions the second something relates to a compute.
    
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    shortwavesurfer@lemmy.zip ⁨1⁩ ⁨month⁩ ago
    Mmmm. Fair point
    
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    subtext@lemmy.world ⁨1⁩ ⁨month⁩ ago
    Yeah but there’s also always one guy in the group (me) who knows what they’re doing and could just spend an hour doing it for everyone else.
    
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halcyoncmdr@lemmy.world ⁨1⁩ ⁨month⁩ ago
You clearly haven’t worked a help desk if you think even those simple instructions are something every end user is capable of without issue.

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- shortwavesurfer@lemmy.zip ⁨1⁩ ⁨month⁩ ago
  I guess I had really good colleagues. I was the network administrator for a small not-for-profit organization and the only time people came to me with computer problems was when they had tried the things that they knew worked first. If the obvious answers did not fix the problem, then they would bring it to my attention.
  
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Morphit@feddit.uk ⁨1⁩ ⁨month⁩ ago
It should be relatively straightforward to script the recovery of cloud VM images (even without snapshots). Good luck getting the unwashed masses to follow a script to manually enter recovery mode and delete files in a critical area of the OS.

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