Comment on I feel like people are sleeping on the Minisforum MS-R1 as a home server PC
ArborNode@lemmy.shutes.org 6 days agoIf you don’t mind me asking, which model did you have these issues with? I’m sorry to hear you had a bad experience.
Comment on I feel like people are sleeping on the Minisforum MS-R1 as a home server PC
ArborNode@lemmy.shutes.org 6 days agoIf you don’t mind me asking, which model did you have these issues with? I’m sorry to hear you had a bad experience.
theyllneverfindmehere@lemmy.world 6 days ago
The UM560 was my first device, the one I actually purchased.
The NAB6 was the one they took forever to send me as a replacement. It died within a week.
Getting my UM560 replaced took ~50 emails.
They tried to charge me the difference between units even though I was under warranty. It wasn’t my fault they didn’t have any more UM560s.
Then they tried to charge me a “depreciation charge”.
I won’t do business with them again after their horrible customer service.