Comment on I feel like people are sleeping on the Minisforum MS-R1 as a home server PC
theyllneverfindmehere@lemmy.world 1 week ago
I’ve had two different Minisforum mini PCs. Each one of them failed. One was one I purchased which was replaced with a different model when it died one morning. Then the replacement died after a few weeks of use.
Their customer service and shipping services were awful. It was like pulling teeth to get them to do anything.
Their stuff always sounds good on paper but I had nothing but miserable experiences. Not telling you to avoid but I just wanted to share my pain.
ArborNode@lemmy.shutes.org 1 week ago
If you don’t mind me asking, which model did you have these issues with? I’m sorry to hear you had a bad experience.
theyllneverfindmehere@lemmy.world 6 days ago
The UM560 was my first device, the one I actually purchased.
The NAB6 was the one they took forever to send me as a replacement. It died within a week.
Getting my UM560 replaced took ~50 emails.
They tried to charge me the difference between units even though I was under warranty. It wasn’t my fault they didn’t have any more UM560s.
Then they tried to charge me a “depreciation charge”.
I won’t do business with them again after their horrible customer service.