I’m a tech manager with a 100% remote team of seven employees. We’re a very high performing team overall, and I give minimal hand-holding while still fostering a collaborative working environment.
First off, you need to make outcomes clear. Assign tasks, and expect them to get done in a reasonable timeframe. But beyond that, there should be no reason to micro-manage actual working hours. If some developer needs some time during the day to run an errand and wants to catch up in the evening, fine by me. I don’t need them to be glued to their desk 9-5/10-6 or for some set part of the day — so long as the tasks are getting done in reasonable time, I let me employees structure their working hours as they see fit.
Three times a week we have regular whole-team checkins (MWF), where everyone can give a status update on their tasks. This helps keep up accountability.
Once a month I reserve an hour for each employee to just have a general sync-up. I allow the employee to guide how this time is used — whether they want to talk about issues with outstanding tasks, problems they’re encountering, their personal lives, or just “shoot the shit”. I generally keep these meetings light and employee-directed, and it gives me a chance to stay connected with them on both a social level and understand what challenges they might be facing.
And that’s it. I’ve actually gone as far as having certain employees who were being threatened with back-to-office mandates to have them converted to “remote employee” in the HR database so they’d have to lay off threatening them — only 2 of my 7 employees are even in the same general area of the globe (my employees are spread in 3 different countries at the moment), and I don’t live somewhere with an office, so having some employees forced to report to an office doesn’t help me in the slightest (I can’t be in 6 places at once — I live far enough away I can’t be in any of those places on a regular basis!).
Your employees may have got used to you micro-managing them. Changing this won’t happen overnight. Change from a micro-manager into a coach, and set them free. And if they fail…then it’s time to talk to HR and to see about making some changes. HTH!
ocassionallyaduck@lemmy.world 1 month ago
To do this without being a helicopter manager, state clearly to them what your goal is. Most employees will work with you if the end result is wfh without a nannycam. Explain you need a way to confirm work product in a way that management can approve of without being too invasive, and keeping on pace with in office work.
In truth, you should not care if they slack off half the day as long as they produce quality work product at a similar rate. Wfh is fewer interruptions and meetings, and means already they will have more “free” time. This is a management principle that is hard to accept, but insisting on the appearance of work is detrimental. Obviously this varies based on the type of work, but yours sounds like a software development situation. “so long as your reports are filed and your queue is cleared every 48 hours, your pace is up to you”.
Give them the rope to hang themselves with. Tell them that’s what you’re doing. Maybe one dev prefers to go easy then crunch for 6 hours on the 2nd of that 2 day cycle, for example.
Ultimately you cannot teach people to be responsible but you get far more positive results from treating people with trust and positivity than with skepticism and monitoring. That makes you less a team and more “the other”.
Obviously this advice may not apply in your situation but in general try where you can to apply this in principle.
tsonfeir@lemm.ee 1 month ago
The rope. I’m afraid they will immediately hang themselves. They’re juniors, they need guidance. It’s difficult to guide people over Slack.
We do need better tasks created, and since we don’t have a proper PM, that usually falls on me. We aren’t a deadline oriented company. We all know what the project is. You take the time you need to make it happen. But historically, they have been waiting until the last minute to make the product and it comes back buggy. I’d be less concerned about what they do with their time if everything was spot-on. It’s getting a lot better, but not to where I’m comfortable just letting them loose.
ocassionallyaduck@lemmy.world 1 month ago
That’s fair. Still might be worth openly discussing that as a goal even if it’s nothing you can act on now. Let them show competence on their own perhaps.
Anyways, you sound like you already have the right mentality. Good looking out for your teammates.
kameecoding@lemmy.world 1 month ago
personally I don’t think WFH is viable or productive for Junior devs, they need to learn a lot to be productive and unless they are the type they won’t learn it on their own time.