Comment on Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’

• Schmidtster@lemmynsfw.com ⁨8⁩ ⁨months⁩ ago

  So no software has ever glitched before and output a wrong result? What world do you live in?

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  • mwguy@infosec.pub ⁨8⁩ ⁨months⁩ ago

    If there’re two different items calculations one “real” one and “display” that’s an intentional choice made because they know there can be discrepancies.

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    • BearOfaTime@lemm.ee ⁨8⁩ ⁨months⁩ ago

      Most likely an oversight.

      The real question would be how did the clerk/store handle it when pointed out?

      I’ve never once had a grocery store quibble over a discrepancy - they’ve always just overrode the price, right then, and went on with their day. At most taking a minute.

      Compare that to before there were barcodes, and just price stickers on things (yes, I’m that old). This was a LOT more hassle.

      Ever see a sitcom where the clerk is calling for a price check over the intercom? Yep, that’s what they used to do. Most of the time we’d tell them nevermind, don’t bother, because it took too damn long and there was a line of 3+ filled, large carts behind us…because checkout took forever as the clerk rang in, manually, every item. Pulled out their sheets to verify prices, code, etc.

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    • Schmidtster@lemmynsfw.com ⁨8⁩ ⁨months⁩ ago

      Yep rounding errors occur, manual changes need to be inputted. Nothing weird about that.

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  • BearOfaTime@lemm.ee ⁨8⁩ ⁨months⁩ ago

    Or a HUMAN forgot to update the pricing. 😱

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