Comment on Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’

Telodzrum@lemmy.world ⁨9⁩ ⁨months⁩ ago

• r00ty@kbin.life ⁨9⁩ ⁨months⁩ ago

  But, what kind of software do they have that uses one price source for the unit pricing display and another source for calculating the total? It seems that it is destined to create more problems like this one.

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  • Enk1@lemmy.world ⁨9⁩ ⁨months⁩ ago

    POS software is right up there with vehicle infotainment systems when it comes to reliability and usability. They get the dregs of the programming world because decent coders have a way better selection of companies to work for.

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    • AlligatorBlizzard@sh.itjust.works ⁨9⁩ ⁨months⁩ ago

      Even when they get decent coders for the base code, feature creep eventually wrecks the system. I know someone who helped write the POS system used in Disney parks, and according to them the system they originally built didn’t suck nearly as much as the system I used as a cast member, and it’s the hastily tacked on bullshit (causing the initial competent team to quit) that ultimately broke it. That said, I do realize that most people will not admit to shipping shoddy code in the first place.

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    • Therefore@aussie.zone ⁨9⁩ ⁨months⁩ ago

      [deleted]

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      • Enk1@lemmy.world ⁨9⁩ ⁨months⁩ ago

        Unless you’re talking about Android Auto or CarPlay, I’d have to disagree. Even in high end luxury cars the OEM infotainment systems are a joke.

        And before someone chimes in and says “But Tesla,” please understand that a clean and stylish user interface does not make for a good user experience. Tesla put simple but important functions behind an interface that often requires multiple clicks to find what, in any other car, is a single button, knob, or stalk away. Buttons and knobs make for a better user experience and safer driving because they don’t require you to take your eyes off the road to navigate a menu.

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  • Telodzrum@lemmy.world ⁨9⁩ ⁨months⁩ ago

    IDK, that seems like a really reasonable question tbh.

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  • poweruser@lemmy.sdf.org ⁨9⁩ ⁨months⁩ ago

    I imagine there’s code to do something like currency conversion or maybe rewards points calculation so the displayed amount is not actually the number used for the final total

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    • r00ty@kbin.life ⁨9⁩ ⁨months⁩ ago

      Deductions should also appear as a line item though.

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• Corgana@startrek.website ⁨9⁩ ⁨months⁩ ago

  Seems pretty straightforward and had a good resolution.

  Well, except for when the Redditor went home and spread lies about it.

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  • KairuByte@lemmy.dbzer0.com ⁨9⁩ ⁨months⁩ ago

    Lies? What lies? They went home and said “I found this situation annoying.” How is that a lie?…

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• AgnosticMammal@lemmy.zip ⁨9⁩ ⁨months⁩ ago

  7news is like that for ya. Lots of petty drama news.

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• Kusimulkku@lemm.ee ⁨9⁩ ⁨months⁩ ago

  But I want to be outraged

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  • Telodzrum@lemmy.world ⁨9⁩ ⁨months⁩ ago

    🫂

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