Every game on display has to have the display copy opened. The game itself is kept behind the counter, the case is put out for display. It’s to prevent theft. You got the last copy of the game in the store. It socks, but that’s why. When I worked there I let people know it was the last copy and that the game had been opened but was still “new”. Gave them a chance to change their mind. Alas, corporate doesn’t offer discounts on display copies, and employees have no power to lower the price.
Comment on GameStop’s definition of “New”
caseyweederman@lemmy.ca 8 months ago
I bought a new game. I brought it to the counter and paid for it. They opened the display box I’d handed them, they pulled a cartridge out of an envelope from a drawer and put it in the display box and handed that to me.
What the fuck?
Triple_B@lemmy.zip 8 months ago
uncle@lemmy.world 8 months ago
“Open box” isn’t the same as “new” and it shouldn’t be allowed to gallery falsely sell “open box” as “new”
somethingsnappy@lemmy.world 8 months ago
No. There is just no way it is the last copy so often. Also, there is no reason to do that. Laminate a card with all the box info. Keep unboxed, sealed copies behind the counter. Voila! With about 5 minutes of work I’ve just solved the entire problem!
Triple_B@lemmy.zip 8 months ago
Tell corporate, it’s their plan. And yes, you’d be surprised how often it was, in fact, the last copy. If it’s not a major release, there’s usually only a few copies in the store, sometimes literally a single copy.
caseyweederman@lemmy.ca 8 months ago
Not blaming you. But it’s really, really bad, and the fact that it’s sold at full price as “new” is disingenuous.
caseyweederman@lemmy.ca 8 months ago
Every copy on the shelf was a display box
uncle@lemmy.world 8 months ago
Something about it just seems illegal! Or maybe violating some FTC regulation, right? It’s infuriating, nonetheless.
ZephyrXero@lemmy.world 8 months ago
Standard practice at game stores for over 20 years. They do this to prevent theft. Before this policy got instituted we’d have angry people showing up with empty cases because someone slipped it out of the box and then out of the store
caseyweederman@lemmy.ca 8 months ago
“Why are these box stores failing?”
Stop fucking punishing me for what the thieves do. An opened box is not new.
Ashtear@lemm.ee 8 months ago
Still had customers show up with empty boxes because my associates would forget to put the game in and the customer would walk out without checking 🙄