Discord is absolutely TERRIBLE as a support forum, yet still that’s what it gets used for.
Apple released Sonoma 14.1 today, which, as it turns out, doesn’t play nicely with OpenCore Legacy Patcher. So loads of people tried to install it on their unsupported Macs, only to find it failing to boot. Myself included.
If OCLP’s support was a regular ol’ forum, they could have put a sticky at the top warning people that something was off and to await a fix. But Discord ain’t a forum, so the post the admins put in the Announcements section was almost completely ignored by the hundreds of users who flooded the support boards asking why their Mac was bricked.
Any useful information was lost in the noise of folks panicking. Because Discord is wholly unsuited to being used as a support forum. But still people insist on using it that way.
maniclucky@lemmy.world 1 year ago
My master’s program uses slack over the built in forums and it enrages me to no end. If I need help I need to put the course channel and search for the week I’m on and hope useful info didn’t make a typo. So terrible.