refunding with a little extra seems fair enough
To you. To the state of Texas, a “person can use deadly force to protect tangible, movable property from another’s imminent commission of theft during the nighttime or to prevent another who is fleeing immediately after committing theft during the nighttime and is escaping with property if the person reasonably believes the land or property cannot be protected or recovered by any other means”
Tangible & movable are gray areas. I choose to interpret it as - I can touch my monitor while the movie is playing (tangible) and they obviously moved it since I can’t use it anymore.
If I receive this mail after 9 PM I expect an Amazon representative located in the state of Texas flies his ass to my house, apologizes for obstructing justice, and waits patiently until I decide if I want to use said deadly force. I’ll use the gift card to buy the ammo, thanks.
Drbreen@sh.itjust.works 8 months ago
Yeah I somewhat agree, I’m torn though. It’s probably outside Amazon’s control. Licencing issue or something? But I’d be demand a refund to me account, not a gift card.
Gestrid@lemmy.ca 8 months ago
That’s true. It’s in Amazon’s best interest to avoid a situation like this since it makes customers unhappy. When you buy something digitally, it’s expected that you get to keep the purchase forever (or at least until the digital store you bought it at goes under). Undoing a purchase like this (assuming it wasn’t one of those “too good to be true” purchases where the thing was accidentally discounted or something) would break trust and run the risk of souring the customer’s relationship with Amazon. Stores typically only do this (undo a purchase and issue “apology money”) if they absolutely need to.