And is that amount of money enough to replace the item that’s been taken away? Like if the DVD were widely available at the same price at the time of the digital purchase, but you got the Amazon “purchase” instead (for convenience?) then what are the odds that you can still get the DVD for that price today?
Comment on Amazon Prime Video is able to remove a video from your library after purchase.
LinkOpensChest_wav@lemmy.dbzer0.com 11 months ago
Companies issuing refunds in the form of gift cards is just straight-up insulting
xtr0n@sh.itjust.works 11 months ago
ericisshort@lemmy.world 11 months ago
And it may be illegal in some states to not offer the customer an actual refund.
Carter@feddit.uk 11 months ago
£5.99 refund. Quite clearly not in the US.
dansity@lemmy.dbzer0.com 11 months ago
Sssh… Everyone lives in default country
meco03211@lemmy.world 11 months ago
Default country is best country.
odium@programming.dev 11 months ago
They did say states with a lowercase s. ‘States’ = regions within a country, ‘states’ = countries.
looeee@lemmy.world 11 months ago
£ is from a country that does not have states
na_th_an@lemmy.world 11 months ago
A gift card is not a refund.
PeachMan@lemmy.world 11 months ago
TBH I would expect stronger consumer protections in the UK…but I definitely don’t know about this type of refund specifically.
HonoraryMancunian@lemmy.world 11 months ago
The UK, for all its problems, does typically have some of the best consumer protections in the world. I can see Amazon being forced to overturn this if there’s enough uproar (which there might not be tbf, seeing as they gave extra credit as compo).
NeverNudeNo13@lemmings.world 11 months ago
Many countries other than the US are comprised of a federation of states. And also those that aren’t are generally considered nation states or sovereign states, which are still definitively states. The United States of America do not have an exclusive right on statehood.
Plus even though it may be implied that the original replier intended the context to mean the United States of America… it is a valid response with further implication that one should check their local jurisdictions laws if they were so inclined to do so.
MisterFrog@lemmy.world 11 months ago
Wait a minute, the US doesn’t have a blanket consumer law federally?
This sounds like a pain.
Federally this is against Australian Consumer Law. Didn’t offer the service you paid for? Better believe that’s a refund.
JezTorrent@lemmynsfw.com 11 months ago
Our government is trash, you see.