Comment on HP realizes that mandatory 15-minute support call wait times isn’t good support

Crookclaw@lemmy.world ⁨9⁩ ⁨hours⁩ ago

• criss_cross@lemmy.world ⁨8⁩ ⁨hours⁩ ago

  Well shit. I saw it on hacker news and thought it was recent.

  My bad for not paying attention.

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  • Lost_My_Mind@lemmy.world ⁨8⁩ ⁨hours⁩ ago

    To be fair, if you got on hold with HP support on the day the article was published, you’d still be onhold today.

    source
• Kissaki@feddit.org ⁨6⁩ ⁨hours⁩ ago

  It was on hold until now to encourage self discovery or sth

  I’m just glad we didn’t have to hold the line for a year to read this.

  source