You could go further and say what’s happening now isn’t capitalism at all. Yanis Varoufakis calls the modern world economy “technofeudalism”: it’s controlled by information hypercompanies like Amazon, Google, and Apple, that make money not by producing anything, but by controlling the flow of information between consumers and producers, and charging producers rent for access to consumers.
If you’re an app developer, you pay Google and Apple whatever they ask, and you follow their rules, or you don’t get to sell your product in their app stores; if you sell products, you give Amazon their cut, or you don’t get to sell in their market. And because Google and Apple and Amazon have so effectively entrapped customers, capitalists who don’t agree to their terms can’t get to their consumers at all.
It’s vassal capitalism. Producers pay their technofeudal lords the bulk of their profits and compete with each other for the remaining scraps. And then they squeeze their workers and exploit their consumers even more in order to make enough money to survive at all.
gwl@lemmy.blahaj.zone 3 days ago
The customer is always right was never a thing.
For a start, it’s an intentional shortening of the actual phrase, for exploitative reasons, of “the customer is always right in matters of taste”
Which just means “if they want to buy ugly shit, let them”
RememberTheApollo_@lemmy.world 3 days ago
You are incorrect.
gwl@lemmy.blahaj.zone 3 days ago
Huh, til
Crozekiel@lemmy.zip 3 days ago
Well shit, that’s interesting. Thanks for the link.
Crozekiel@lemmy.zip 3 days ago
I have been staring at the original comment trying to figure out how to basically say this, so thank you. lol. “The customer is always right” just means don’t tell the customer that green and purple polka dot curtains are fuck-ugly because it will hurt the company’s bottom line.
I don’t think Capitalism has ever been this romanticized version, at least not in my lifetime. It has always been about how much money “they” can squeeze out of consumers, and they have been inching more and more constantly for a long time to get where we are now. The companies have always wanted to manipulate to make more money, and the only slight road blocks or steps in the right direction have come from government regulation.
StupidBrotherInLaw@lemmy.world 3 days ago
The “in matters of taste” line is misinformation started in the last decade online by people who repeat things without looking up if they’re true or not.