“a company arbitrarily decided a person isn’t allowed to use the things they have bought and paid for, essentially stealing his money by not providing the good or service that was paid for, it’s totally fine”
Definitely a huge concern, but Amazon didn’t erase this guy :P In a very real sense, this guy was fine and was still able to use most of his tech via Siri integration. I’m actually kind of glad Amazon is trying to shut down services for bigots.
As it turned out, he wasn’t. But when they stopped servicing him, they had every reason to believe that he was.
Do you continue to service a customer whose behavior is otherwise unacceptable until you’re absolutely sure he’s a bigot? Or do you abide by your legal obligation to protect your workers from such behavior?
I don’t know if Amazon did the worst thing here, but I don’t know that the best thing is far off from what they did.
It was only Jackson’s technical skills and particular automated home setup that saved him from what could have been a larger lockout. “My home was fine as I just used Siri or [a] locally hosted dashboard if I wanted to change a light’s color or something of that nature,” he explained.
SARGEx117@lemmy.world 1 year ago
“a company arbitrarily decided a person isn’t allowed to use the things they have bought and paid for, essentially stealing his money by not providing the good or service that was paid for, it’s totally fine”
-You
mvirts@lemmy.world 1 year ago
Definitely a huge concern, but Amazon didn’t erase this guy :P In a very real sense, this guy was fine and was still able to use most of his tech via Siri integration. I’m actually kind of glad Amazon is trying to shut down services for bigots.
SuddenlyBlowGreen@lemmy.world 1 year ago
How exactly was he a bigot?
unoriginalsin@lemmy.world 1 year ago
As it turned out, he wasn’t. But when they stopped servicing him, they had every reason to believe that he was.
Do you continue to service a customer whose behavior is otherwise unacceptable until you’re absolutely sure he’s a bigot? Or do you abide by your legal obligation to protect your workers from such behavior?
I don’t know if Amazon did the worst thing here, but I don’t know that the best thing is far off from what they did.
mvirts@lemmy.world 1 year ago
He wasn’t, but if the head of the kkk got a complaint the ban would have stuck for much longer
Harvey656@lemmy.world 1 year ago
Tell me you didn’t read the article without telling me you didn’t read the article.
mvirts@lemmy.world 1 year ago
It was only Jackson’s technical skills and particular automated home setup that saved him from what could have been a larger lockout. “My home was fine as I just used Siri or [a] locally hosted dashboard if I wanted to change a light’s color or something of that nature,” he explained.