That sucks. I’ve also had mixed experiences with their support arm but the hardware and designs are pretty top notch. It really is nice to buy a laptop that isn’t inevitably headed for the landfill in five years.
I’m a little miffed with framework actually.
I had a order with them that they chose to cancel because they just randomly charged the account one day months after I had pre-ordered something, and there wasn’t enough money in the account because I didn’t know when they were going to charge for it. They didn’t they didn’t contact me or anything, they just cancelled the order. Thanks guys.
aesthelete@lemmy.world 3 weeks ago
kivulallo@lemmy.world 3 weeks ago
I never ordered a Framework before but I’m panning to do this year. Isn’t that how it’s supposed to be? Last time I visited their site it was written that you pay a reserve price at the time of order, then they charge your card later with the remainig price before they ship it.
echodot@feddit.uk 3 weeks ago
Right but who has like three grand just sitting in a checking account, now that shit in a savings account because I’m not Bill Gates and I need every penny I can get from the interest? If they’re not going to tell you at the time that you pre-order when they’re going to bill you, then they need to contact you ahead of time or that’s going to keep happening.
aesthelete@lemmy.world 3 weeks ago
Dude use a credit card.
Passerby6497@lemmy.world 3 weeks ago
I mean, I have that in my account. But I’m also paranoid about bounced checks and don’t see the appeal of getting a nickel a month in exchange for worrying about something suddenly eating my float and causing bounced checks.
Armok_the_bunny@lemmy.world 3 weeks ago
Since when are there savings accounts with interest rates worth even calculating? The interest rate on my savings account is down at 0.01%.
ExcessShiv@lemmy.dbzer0.com 3 weeks ago
Literally no one does it like that…no one. You place an order for something that’s backordered, they also don’t charge you until it’s shipped, and you won’t get notified beforehand either.
echodot@feddit.uk 3 weeks ago
Notify me would literally be an email they couldn’t even be bothered to do that.
You the thought they actually wanted the three grand, like contacting me cost some next to nothing and they didn’t do it they just cancelled the order.
wltr@discuss.tchncs.de 3 weeks ago
Excuse me everybody, I just wanted to intercept and say that if that was written as Bill fucking Gates, that would be so much funnier :)