Comment on How customer service jobs be

Ininewcrow@piefed.ca ⁨2⁩ ⁨weeks⁩ ago

• ThatWeirdGuy1001@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  Ironically I currently work at McDonald’s and could not give a single fuck less about what customers do anymore.

  The burnout is real 😮‍💨

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  • mirshafie@europe.pub ⁨2⁩ ⁨weeks⁩ ago

    If it makes you feel any better, McDonald’s genuinely feels like the safest space when you’re rock bottom. It’s safer than church.

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  • Qwazpoi@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    As someone who has never worked in fast food I’m curious as to what TF is happening when I ask for a burger with no pickles.

    The McDonald’s near me has decided that if I order with no pickles I should get a cheeseburger with no onions, no pickles, no ketchup, and a ton of mustard. What’s up with that?

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    • ThatWeirdGuy1001@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      All I can say is 90% of the people working there literally do not care about anything. It’s like a factory assembly line where you just mindlessly go through the motions and if you mess up who tf cares.

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      • Prove_your_argument@piefed.social ⁨2⁩ ⁨weeks⁩ ago

        You say this but I find that orders are way more accurate today with app based ordering than ever before.

        I used to have issues all the time with placing orders over intercoms or even face to face 10-30 years ago, but ever since I could enter in exactly what I want, the mistake rate went way down. I think it was just shitty intercoms combined with awkward terminals.

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      • Mac@mander.xyz ⁨2⁩ ⁨weeks⁩ ago

        Maybe McDonalds needs a quality engineer to design poke yoke processes and do MSA testing & gauge R&R.

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    • tempest@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

      Usually understaffed and not paid enough to give a shit.

      That line cooks life won’t change one iota whether you get pickles or not.

      Likely they are just getting mixed up with other orders and someone else isn’t getting their pickles.

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    • LemmyKnowsBest@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      The underpaid worker is venting his anger at the customer who demands special treatment. The customer is causing the employee extra mental & physical work without giving the employee extra pay.

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  • Ricaz@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

    I wonder why it’s so different in the US compared to my country (Denmark). McDonald’s has been awarded “best workplace” for several years in a row.

    We do have much stronger regulations on employee welfare, mostly from unions. And of course much higher pay.

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    • Passerby6497@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      I wonder why it’s so different in the US compared to my country (Denmark)… We do have much stronger regulations on employee welfare, mostly from unions. And of course much higher pay.

      Truly, no one can know why things are better over there than over here…

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      • Ricaz@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

        Just wondering specifically how it can be so much worse

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