Doesn’t hurt to ask. Not related to anything electrical, but “a while” ago my office chair mechanism started to make really annoying noise, metal grinding on metal screech. It was at least 6 years old at that point and isn’t high-end model by any stretch. I sent email to manufacturer if they could point me to a retailer who sells spare parts but instead they just shipped me a new mechanism for free, no questions asked.
Obviously if the model isn’t available anymore it might be a different story, but if it’s still on the market they might give a surprise.
espentan@lemmy.world 4 months ago
I’ve actually had success getting support directly from Adax before. Broken wifi unit, sent them an email and they ended up sending me a new one free of charge.
Drop them a line and see, maybe you’ll get lucky.
From Adax.no Image
BigDanishGuy@sh.itjust.works 4 months ago
Wow, thanks, that is much appreciated. I was trying to find a SoMe channel. And knowing that Adax isn’t averse to support is even better.