Comment on Repair or not, electrical heater switching circuit
stevestevesteve@lemmy.world 3 days ago
As much as I’m a proponent of DIY fixes, in this case the PCB itself could be burned and potentially conductive, especially at 400v. Is it possible to contact the manufacturer for a new power control board rather than replacing the entire unit?
BigDanishGuy@sh.itjust.works 3 days ago
I was thinking about contacting the manufacturer, but they don’t really have any post sale customer support. That’s all on the stores, and besides the heater has been in operation for almost 6 years now. So I’d they’d tell me to go away at best.
IsoKiero@sopuli.xyz 3 days ago
Doesn’t hurt to ask. Not related to anything electrical, but “a while” ago my office chair mechanism started to make really annoying noise, metal grinding on metal screech. It was at least 6 years old at that point and isn’t high-end model by any stretch. I sent email to manufacturer if they could point me to a retailer who sells spare parts but instead they just shipped me a new mechanism for free, no questions asked.
Obviously if the model isn’t available anymore it might be a different story, but if it’s still on the market they might give a surprise.
espentan@lemmy.world 2 days ago
I’ve actually had success getting support directly from Adax before. Broken wifi unit, sent them an email and they ended up sending me a new one free of charge.
Drop them a line and see, maybe you’ll get lucky.
From Adax.no Image
BigDanishGuy@sh.itjust.works 2 days ago
Wow, thanks, that is much appreciated. I was trying to find a SoMe channel. And knowing that Adax isn’t averse to support is even better.