Yeah. People very much forget how horrible most online multiplayer infrastructure was back in the early 2000s. Voice chat was a case where you used teamspeak/ventrillo for atrocious quality audio that optimally depended on using an actual phone line in conjunction or it just never worked. Messaging was basically xfire or AIM. And servers were generally listen servers that someone in your clan left running in the background when they forgot about it.

Live provided a messaging system people would actually use and tapped into MS infrastructure for voice chat that actually worked… which was great for playing with your friends and learning all new slurs when you had it on in a pub. Game servers themselves were still generally all listen servers but that changed over time.

These days? Discord has a LOT of problems but it actually works and is a much more universal platform. Server hosting infrastructure is such that there isn’t really a point in paying the platform for it. And EVERYTHING needs to be social media for people to not whinge so having a messaging system loses its value.

But also… have any of the consoles really pushed the online infrastructure as why you pay for premium? Okay, Nintendo have but they REALLY shouldn’t considering what they are offering. It is all about the IGC and has been since Sony got involved as part of the PSN hack.