Thanks! I knew there was a term, but just couldn’t conjure it.
Comment on Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster
DarkSurferZA@lemmy.world 3 weeks agoOh, this is a thing. It’s called an accountability sink.
There is a really interesting book called the unaccountability machine by Rory Sutherland (if my memory is working). Worth a read
bcgm3@lemmy.world 3 weeks ago
PrettyFlyForAFatGuy@feddit.uk 3 weeks ago
Rory “Expert in all things” Sutherland
He keeps cropping up in my youtube feed talking about a huge range of topics in his confident posh twat voice.
His background is in marketing… never trust a salesman
DarkSurferZA@lemmy.world 3 weeks ago
Oh, he has some strange views, sure, but he is like that magician that tells everyone how the magic tricks are done, except this is marketing not magic, so both sides don’t like him.