And the next wrong assumption. It’s beginning to get really tiring. Maybe try to stop individualizing systemic problems. I know it is counter to our society but it is the only healthy way.

I’m building networks for a living. The situation I’m in has zero to do with my skills and assuming so is highly disrespectful.

But yes, as others have pointed out, it is likely that a configuration back when setting the service up years ago led to it using an outside connection which has only now become an issue because of plex’s switch to blocking remote streaming.

No matter because plex works just as well.