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Not defending PayPal, but I used to work there. They suck but in my experience you woulda lost the 500 of the person had called their card company too. Idk how the bank would have handled the dispute directly without PayPal but they do love holding funds as well

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Robust_Mirror@aussie.zone ⁨3⁩ ⁨weeks⁩ ago
If someone disputes $500 with your bank, your bank doesn’t hold your whole $15,000 account while sorting it.

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- kameecoding@lemmy.world ⁨3⁩ ⁨weeks⁩ ago
  I can only speak for Europe, but your bank won’t do shit, if you claim that you accidentally sent the money to the wrong person, all they do is connect you to the account owner so you can ask them to return the money and if they don’t you have to go through court.
  
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  - MajesticElevator@lemmy.zip ⁨3⁩ ⁨weeks⁩ ago
    Unless you say the magical words “unauthorized transaction”
    
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  - PrettyFlyForAFatGuy@feddit.uk ⁨3⁩ ⁨weeks⁩ ago
    you can do chargebacks in the UK if you can convince your bank manager you were stiffed
    
    Also credit cards are easier to do this with, it’s part of the service
    
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jaschen@lemm.ee ⁨3⁩ ⁨weeks⁩ ago
They froze my entire account for 500usd. The rest of the 14500 was from other happy customers.

I use a regular bank for credit card services now and when there is something contested, it’s only for the charged amount that is held. Not my entire account.

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